Launch Alert!
Our CIO advisory board is here to steer the future of AI service management. Read more →
Product
Product
Agentic AI Platform
Modern ITSM Solution
Modern ESM Solution
Enterprise Integrations
Agentic AI Platform
AI Agents
NEW
Autonomous AI to streamline service delivery
AI Copilot
Help your enterprise service teams achieve more
AI Skills
Supercharge your enterprise IT automations with AI skills
AI Assistant
Instant support and quick resolutions for employees
AI Search
Integrate all your enterprise knowledge in one place
AI Service Desk
Scale your enterprise support without scaling your IT team
Modern ITSM Solution
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Problem Management
Proactively identify, analyze, and resolve problems
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM Solution
Employee Journeys
Deliver personalized employee experiences
Employee Workflows
Streamline and automate the employee lifecycle
HR Service Delivery
Simplify and enhance HR service delivery
AI Self-service
Deliver delightful employee experiences autonomously
Integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate all of your enterprise applications
All Features
Platform Security
Pricing
2024 Roundup
Everything we released in 2024 to automate workflows and elevate enterprise IT productivity
Platform
Platform
Overview
An AI-first platform to support digital workplaces.
Security
How we design a secure and compliant platform.
Integrations
Connect seamlessly with essential enterprise apps.
Analytics
Get full visibility into your service operations.
State of AI in IT 2025
Download our report to find out how CIOs can leverage AI for their 2025 technology strategy
Solutions
Solutions
Team
Industry
Usecase
Team
IT Support
Scale your IT service delivery and operations with AI
HR Support
Streamline employee support and deliver delight everyday
Enterprise Support
Deliver modern support across business teams
Industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
Usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
All features
All features
All features
All features
State of AI in IT 2025
Download our report to find out how CIOs can leverage AI for their 2025 technology strategy
Resources
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Press Kit
Access brand assets, company info, and media resources in one place.
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
State of AI in IT 2025
Download our report to find out how CIOs can leverage AI for their 2025 technology strategy
Company
Company
About
Learn more about Atomicwork’s team
Leadership
Meet the team driving Atomicwork’s vision and innovation
Investors
Learn about the backers fueling our growth and mission
Contact Us
Get in touch with the Atomicwork team
Careers
Learn about our culture, benefits and open positions
Partners
Drive ITSM innovation with us
State of AI in IT 2025
Download our report to find out how CIOs can leverage AI for their 2025 technology strategy
Sign in
Schedule a demo
Launch Alert!
Our CIO advisory board is here to steer the future of AI service management. Read more →
Product
Agentic AI Platform
AI Agents
Autonomous AI to streamline service delivery
AI Assistant
Instant support and quick resolutions for employees
AI Copilot
Help your enterprise service teams achieve more
AI Search
Supercharge your enterprise IT automations with AI skills
AI Skills
Supercharge your enterprise IT automations with AI skills
AI Service Desk
Scale your enterprise support without scaling your IT team
Modern ITSM Solution
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Problem Management
Proactively identify, analyze, and resolve problems
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM Solution
Employee Journeys
Deliver personalized employee experiences
Employee Workflows
Streamline and automate the employee lifecycle
AI Self-service
Deliver delightful employee experiences autonomously
HR Service Delivery
Simplify and enhance HR service delivery
Enterprise Integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate with all of your enterprise applications
All Features
Pricing
Security
Platform
Overview
An AI-first platform to support digital workplaces.
Security
How we design a secure and compliant platform.
Integrations
Connect seamlessly with essential enterprise apps.
Analytics
Get full visibility into your service operations.
Solutions
Team
IT Support
Scale your IT service delivery and operations with AI
HR Support
Streamline employee support and deliver delight everyday
Enterprise support
Deliver modern support across business teams
Industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
Usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
Press Kit
Access brand assets, company info, and media resources in one place.
Company
About
Learn more about Atomicwork’s team
Careers
Learn about our culture, benefits and open positions
Brand Partnerships
Drive ITSM innovation with us
Contact Us
Get in touch with the Atomicwork team
Leadership
Meet the team driving Atomicwork’s vision and innovation
Investor
Learn about the backers fueling our growth and mission
Sign in
Schedule a demo
State of AI in IT, 2024 | Part 2
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