Customers
Introducing Atomicwork’s Universal Agent

Our Universal Agent empowers enterprises to deliver real-time, proactive support with voice, vision, and context-aware intelligence in the flow of work.

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Spring into smarter service with Atomicwork's updates
The Universal Agent, a handful of new integrations, improved change management and more - all rolled up in our refreshing Spring Updates here.
When AI stops being magic: Rethinking how IT teams should evaluate conversational tools
Why most AI demos wow, but daily usage wears users down and what IT leaders should really be evaluating instead.
Enterprise knowledge graphs: Why in the age of AI agents, context is king
Why enterprise knowledge graphs are needed to give AI agents the context they need for intelligent and high-quality employee support.
Rethinking request catalogs for effective service delivery
Where do traditional service catalogs fall short? Learn why they no longer meet modern needs and how to build one that puts end users first.
Mastering Apple Device Management with Atomicwork + Jamf integration
Apple devices are sleek and secure. Yet, even they need a structured device management approach that a tight integration like Atomicwork + Jamf can help with.
How the Knowledge Agent unlocks self-service for your enterprise
From scattered documentation to smart answers, see how knowledge-based agents powered by AI deliver contextual and scalable self-service.
Transforming workplace experiences with AI: Insights from Zuora’s CIO
Karthik Chakkarapani discusses how they designed exceptional digital workplace experiences at Zuora with AI, backed by a clear vision.
A CIO’s guide to navigating agentic AI governance
Here are a few guidelines for IT leaders to consider for better AI agent governance as the problem of AI sprawl becomes more rampant.
Enterprise IT’s new TCP/IP Moment: Why MCP changes everything for AI integration
Model Context Protocol (MCP), introduced by Anthropic, is all set to transform AI integration across enterprise systems and here's what IT leaders should know about MCP.
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