Leave IT to Agentic AI.
Run service delivery with our agentic service management platform.
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Services where work happens
Employees get support wherever they are, in the flow of their work whether it’s Slack, Teams, email or the browser. Enterprise service teams provide the support in an agentic manner that boosts productivity and reduces overhead.
Unlock enterprise productivity with an Agentic AI platform
From IT to HR, Finance, and beyond—Atom connects employees with answers and resolutions, in the flow of their work. No more portals, no more bottlenecks.
Empower employees to troubleshoot common issues on their own by equipping them with the Diagnostics Agent – an on-device agent that uses runbooks and tools for diagnosis and quick fixes
Improve enterprise content coverage with Knowledge Agent; the AI Agent identifies gaps, generates new and relevant content for easy review and can search trusted knowledge sources for answers.
Stay on top of ITOM issues with an AI Agent that can analyze local logs and check device information as well as user context to provide resolutions
Always-on AI responder for IT disruptions; It detects, triages, and suggests incident resolutions to help your teams minimize disruptions andreduce impact.
Put our AI Agents troop to work on your business problems
An enterprise knowledge management system is a centralized knowledge hub that accesses knowledge sources like wikis, docs, Confluence, Google Drive, Sharepoint, or any other knowledge repository.
HR support
Take the manual work out of HR. Our AI Agents handle time-off approvals, generate company letters, and automate onboarding, offboarding, and employee transitions—so your team can focus on people, not paperwork.
A co-pilot for your IT agents
Solve IT issues faster. AI Agents identify root causes of incidents, streamline change management, and predict underlying problems before they escalate.
Business support
Keep operations running smoothly. AI Agents handle policy queries, vendor requests, procurement approvals, and other routine business workflows—so your teams get what they need, faster.
An extension of your service teams
Atomicwork AI Agents develop a dynamic map of your organization, linking people, processes, and knowledge so that they make decisions and suggest insights with all the context your teams already have.
Smart, secure support for the modern enterprise
Unlock the next era of workplace transformation with dynamic AI-driven knowledge, agentic workflows, and enterprise-grade security, eliminating inefficiencies and scaling smart support.
Our platform is designed with security considerations from the earliest stages of the design process, ensuring that every component is built with security in mind.
Inherit role-based permissions and set access controls so employees only see authorized content.
We dynamically scale resources to meet demand, ensuring seamless performance even under peak loads.
Our platform offers granular control over resources, allowing clients to tailor the system to their specific needs.
In our latest webinar, we discuss all about the 'what, why, and how' of agentic service management for IT teams. Here are our key takeaways.
In our effort to scale the deployment of AI agents for diverse enterprise service management use cases, we've developed our own version of the agentic framework. Here's how we did it.
In our effort to scale the deployment of AI agents for diverse enterprise service management use cases, we've developed our own version of the agentic framework. Here's how we did it.
