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Offer instant help round-the-clock for your employees within Slack or Microsoft Teams by leveraging your enterprise knowledge, self-service catalog and workflows
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"We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Unlike legacy systems, Atomicwork enables us to move at the speed of business."
"By adopting Atomicwork, we achieved remarkable ROI and optimized IT operations without increasing headcount."
"With Atomicwork, everyone whether in HR, IT, or Finance was finally speaking the same language, using the same workflows, processes, and tools."
"Atomicwork has been the gold standard of companies we work with. It makes the lives of the IT team easier."
"We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and employee experience."
"Atomicwork's platform elevated our service management, driving both operational efficiency and a superior employee experience."
Providing great employee self-service experiences and setting up efficient processes shouldn't be at odds. With Atom, the AI Assistant, you can have it all.
Employees can ask Atom any question; if Atom does not know the answer, it can help them raise a request and route it to the right team!
Atom can fetch service forms for employees based on their needs so they can raise requests and get updates without ever leaving Slack or Microsoft Teams.
Train Atom on your company wiki, policy docs, service catalog, and conversation history so it deflects FAQs, leaving service teams free to focus on the complex problems.
We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.
The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.
No more waiting around for answers!
Design and craft experiences to bring order and clarity to key employee moments and projects like onboarding, offboarding, promotions, learning, or compliance journeys.
Schedules emails, messages, reminders, follow-ups, and tasks to ensure employees have everything they need; this way they can spend less time searching for information and more time focusing on the challenging problems.
Organize IT, HR, Finance, and Facilities teams' work into on-demand services that can be offered to everyone in your company so that every request can be streamlined.
By setting up a service catalog, teams can also ensure that all the information they need to solve requests speedily can be captured upfront by Atom.
Bring together all your service catalogs, forms, knowledge base articles, Notion pages, FAQ documents, policy docs, company wiki pages, and PPTs across teams so that Atom can be your employees' source of truth.
Whether it's an HR inquiry, an IT troubleshooting request, or a FinOps concern, Atom can help your employees get help fast.
No more bookmarking service desk portals or digging for the correct email alias or Slack channel to ask a question; employees can ask Atom for help right inside Slack or Microsoft Teams.
Atom can centralize information from all your knowledge sources to solve issues across multiple departments - IT, HR, Finance, Facilities, etc.
Ensure All-Hours employee help by federating your internal knowledge repos so Atom can provide instant answers.
Efficiently manage employee requests from employees by streamlining routing and internal collaboration.
Streamline the incident management process to efficiently address issues and learn from disruptions.
Craft and implement tailored employee experiences at scale, collaborating with stakeholders across teams.
Improve your teams' operational efficiency by automating manual work like prioritization, approvals, and reminders.
Stay on top of organization trends and challenges, while advancing employee experience and productivity.
