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Deflect service desk requests and automate repetitive processes with Atomicwork’s AI Workforce.
access managerWhen you can offload service operations like access automation, incident management and L1 queries to AI Coworkers, your team gains coverage, capacity, and momentum.
We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly, employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
Whether it's password resets, software access requests, or application support — your end-users just ask in the daily tools they already use. Atomicwork's Universal AI Coworker handles the rest on their behalf.
SEAMLESSLY WORKS WITH
Browser
Claude
ChatGPT for Enterprise
Microsoft Teams
Slack
Web Portal
Want to stay on ServiceNow or Jira Service Management but also supercharge your AI automation? Book a call with one of our experts today.
Get started with deploying Atom and AI Coworkers to automate resolutions.
Your service teams manage tickets from their existing tool.
Only pay for outcomes or AI credit use, not the platform till you migrate.
Full visibility into what every AI Coworker is doing through a control plane so your AI Coworkers have the same accountability you expect from any team member.
Scoped by design
Every AI Coworker is provisioned with least-privilege access, tied into your existing IAM — Okta, Azure AD, Agentic IGA — not a separate permission system to manage.
Approval where it matters
Routine resolutions happen without a human in the loop. Sensitive actions — access grants, data changes, anything irreversible — route to the right person first.
A full audit trail, not a black box
Every action is logged and fully reviewable, so IT keeps complete visibility without needing to watch over every single ticket—while staying compliant effortlessly.
Zuora reimagines digital workplace experience and reduces ticket volume by 50%
Integrate with Okta, Slack, Workday, GitHub, Salesforce, Microsoft Entra and 100+ other apps. Coworkers take action across systems and don’t just surface info.
Deflect service desk requests, automate repetitive processes, and equip your IT team with instant help on Atomicwork.
Book a demo
"We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Unlike legacy systems, Atomicwork enables us to move at the speed of business."
"By adopting Atomicwork, we achieved remarkable ROI and optimized IT operations without increasing headcount."
"With Atomicwork, everyone whether in HR, IT, or Finance was finally speaking the same language, using the same workflows, processes, and tools."
"Atomicwork has been the gold standard of companies we work with. It makes the lives of the IT team easier."
"We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and employee experience."
"Atomicwork's platform elevated our service management, driving both operational efficiency and a superior employee experience."
We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.
The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.
Allow end users to ask for help and troubleshoot simple issues independently on channels of their choice (Slack, Teams, email, or browser) with our Universal AI Coworker, Atom.
Agentic access provisioning ->
Automate a whole range of time-draining tasks for your IT team including simple shared inbox or approval requests to complex employee onboarding or offboarding with powerful connectors and an easy-to-use workflow editor.
“Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows.” - Chad Ghosn, Global CTO and CIO of Ammex Corp
Handle incidents with autonomous AI Coworker, manage changes, gain visibility into asset dependencies, and conduct proactive problem management on one agentic AI platform to minimize system downtimes.
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. - Ryder Hampton, Head of Technology at PepperMoney
Atom gives contextual guidance — whether it’s summarizing requests, suggesting next-best steps, or fetching asset and user details—right when your team needs it.
Identify ways to improve your team's performance with detailed reports on ticket-level and agent-level metrics.
Deploy specialized AI agents to handle different IT requests with humans in the loop and proper guardrails in place.
Build low-code or no-code workflows that span multiple systems with conditional logic, approval steps, and dynamic tasks.
Connect seamlessly to your existing tech stack with integrations for Microsoft 365, Azure AD, Intune, MS Teams, SharePoint, JIRA, and more.
We ensure that all your sensitive data is protected as per leading security standards, role-based access controls, and end-to-end encryption.
Built on a reliable architecture, our platform can support growing organizations from hundreds to thousands of employees without performance degradation.
Give IT teams an intuitive interface that requires minimal training or set up and allows personalized views for different agent roles.
