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Bring velocity and structure to your operations

Atomicwork helps you fast-track your business operations without compromising on best practices

Your Operations Team image on Atomicwork website

Your operations teams get structure and alignment

Atomicwork helps you design processes that can help you organize your ops and scale them up or down depending on the needs of your business.

Your Employees image on Atomicwork website

Your employees get faster turnaround times

Make it easy for your employees to get your support for sales processes, marketing campaigns and legal reviews without making them read the manual.

Your partner teams get better support and delivery

Collaborate with partner teams effortlessly and drive cross-functional projects without tripping over each others' restrictions and policies.

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See how customers accelerate business and reduce IT costs with Atomicwork

We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.

David Williamson
Chief Information Officer
50%
deflection out of the box
60%
requests handled by Atom

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn, Global CIO and CTO
Chad Ghosn
Global CTO and CIO
65%
deflection out of the box
18+
service teams aligned
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Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.

Syachfri Tjhia
Head of Data & Technology
12+
service teams aligned
3000+
learners served by Atom
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Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Ryder Hampton
Head of Technology - Enterprise Services
52%
less MTTR
+21%
improved ESAT

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Karthik Chakkrapani, SVP Corporate Operations and CIO at Zuora
Karthik Chakkarapani
Corporate Operations & CIO
50%
less ticket volume
92%
answer accuracy
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Fast-track your business with right-sized operations

Atomicwork is designed to be flexible, and can scale to meet the needs of all kinds of companies

Provide instant answers and deflect FAQs with AI

Your employees need your expert opinion at critical times, for closing a deal, organizing a marketing event or signing a contract with a vendor at short notice.

Atomicwork uses AI to give them instant answers even if your team is offline and helps you share best practices without responding to every question manually.

Operations feature 1 on Atomicwork website
Operations feature 2 on Atomicwork website

Automate service requests like never before

Taking requests from your customer teams and working on their never-ending list of asks can be tiring, especially if they think you're getting in the way of their job.

With Atomicwork, you can streamline your service delivery and set up automations to cover everything from approvals to document generation and delighting your internal customers.

Set up proactive processes to bring predictability

When you are busy scaling and growing your business, it's important to adopt important guidelines and make sure you follow them consistently across the board.

Atomicwork lets you create specific journeys for every process followed by your sales and marketing teams and send them proactive updates and reminders to stay on top of their game.

Operations feature 3 on Atomicwork website

Everything you need to set up an efficient operations hub

Answers

Provide instant help to your employees around the clock by consolidating your internal knowledge sources.

Requests

Streamline incoming requests from employees, assign them to the right expert, and collaborate internally to fulfil them.

Incidents - Atomicwork IT service management

Incidents

Streamline the incident management process to efficiently address issues and learn from disruptions.

Employee Workflows image on Atomicwork website

Journeys

Manage curated employee experiences at scale from onboarding to offboarding with stakeholder collaboration.

Employee Workflows image on Atomicwork website

Workflows

Improve your IT operational efficiency by automating manual work like provisioning, approvals, and reminders.

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Insights

Stay on top of key trends and challenges in your organization and find ways to improve EX and productivity.

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Frequently Asked Questions

What is Atomicwork?
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What can operations teams do with it?
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What are the key benefits?
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Do you integrate with other apps?
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How do I try using Atomicwork?
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See Atomicwork in action now.