A personal concierge for every employee
Atom, the universal agent, is always on – on Slack, Microsoft Teams, email or browser – to help employees get what they need, instantly
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Empower employees with faster, smarter enterprise support across your organization
From IT to HR, Finance, and beyond—Atom connects employees with answers and resolutions, in the flow of their work. No more portals, no more bottlenecks
Automate troubleshooting for complex issues like VPN failures with AI agents, so employees don’t wait on IT.
Eliminate knowledge silos with enterprise-wide search, delivering answers tailored to each employee’s needs.
Accelerate resolutions for repetitive requests like password resets and software access with AI workflows.
Equip employees to raise requests through Atom, with smart routing assigning requests to the right team always.
Transform your workflows with AI agents so your teams can work smarter
Deliver proactive support, streamline knowledge access, and fast-track troubleshooting for employees wherever they need it
Enable employees to solve issues in real-time. The Diagnostics agent clarifies problems, takes corrective action, and retains context for a seamless handoff on escalation.
Initiate support before employees ask. The Browser agent detects errors, captures on-screen context, and proactively guides them on the work apps they use.
Cut through the data sprawl so employees find answers instantly. The Knowledge Agent understands context, pulls from trusted sources, and learns from requests to refine responses.
The ROI on deploying Atom across our teams has been incredible. It allowed us to maintain our IT service team without adding a single headcount in six months. It handles simple queries that used to interrupt our Finance team, and it provides our CEO with real-time updates - questions that would normally require a phone call or an email or a meeting, disrupting someone’s day.
Built for accurate, efficient, personalized support
All your employees need to do is ask Atom—answers, actions, and everything in between, delivered seamlessly
Build employee trust with AI reasoning trails.
Understand intent and context from user inputs like text and images.
Autofill form details from conversations for faster submissions.
Incorporate tribal knowledge so Atom adapts to org-specific language.
Deliver trusted knowledge from public sources to troubleshoot apps.
Pull details from tools like Jira or Salesforce without switching apps.
Get notified about approvals, request progress, and task updates.
Improve responses with a feedback loop for user interactions.
Serve verbatim answers for critical questions like payroll or benefits.
Filter, search, and analyze structured data using natural language.
Ensure permissions-aware responses so users only access approved content.
Learn from Slack and Teams to keep answers current and relevant.
Smart, secure support for the modern enterprise
Unlock the next era of workplace transformation with dynamic AI-driven knowledge, agentic workflows, and enterprise-grade security, eliminating inefficiencies and scaling smart support.
Leverage user profiles, issue history, asset data, and org policies to provide contextual, proactive support.
Use AI-driven workflows to minimize manual overhead, accelerate resolutions and improve service efficiency.
Identify employee needs in real-time and route requests to the right team or system —eliminating bottlenecks.
Protect sensitive data with built-in guardrails, keeping AI interactions safe and aligned with policies.
Ensure uninterrupted employee support with robust, production-level reliability to safeguard critical operations.
Request deflection rate Reduce agent load by enabling efficient self-service.
Intent detection accuracy Reduce agent load by enabling efficient self-service.
Security compliance Protect enterprise data with industry-leading security and strict access controls.
See Atomicwork in action now.
