Modern IT Asset Management

Give IT assets business
and service context

Atomicwork gives IT admins the ability to get an overview of an asset’s entire lifecycle, from purchase to decommisions, so they can optimize spend
Flowchart illustrating IT asset management, showing two devices linked to an employee profile

Get full visibility into the asset lifecycle

Track assets from acquire to retire

A single pane of glass for all asset changes - from ownership to incidents and software updates. Even Intune and Kandji updates can be viewed in Atomicwork.

Automate asset lifecycle workflows

From purchase orders to retirements, automate everything and free up your IT team for more important projects.

For example, an IT admin can setup a workflow to remind them when an asset is due for replacement.
Screenshot of the IT asset tracking interface displaying a list of devices assigned to employees.

Report on assets

Connect assets with incidents, get reports on problem hotspots and make better purchase decisions.

IT teams can drill down to pull up lists like assets by location or user-based lists of current and historical assets.
Interface of an ITSM application displaying a ticket along with a search field and listed assets and corresponding serial numbers.

Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Chad Ghosn
Global CTO and CIO, AMMEX Corporation

It is every organization's dream of having a centralised, intelligent, and effective service management platform that can be applied universally across all business functions.

Atomicwork, through Atom, achieves not only that but also introduces state-of-the-art AI technology that will revolutionize how organisations work and search for information.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Syachfri Tjhia
Head of IT, Catalyst Education

Smart asset fulfilment and tracking

Types and attributes

Add, identify and classify assets with types and attributes such as serial numbers, asset tags, and more.

Smart linking and suggestions

Atom will suggest related assets to agents when an incident is created for comprehensive asset tracking

Contextual end-user answers

Atom will use an employee’s asset list to contextualize and personalize troubleshooting advice and answers

Dependency relationships

Map dependencies between assets so you can easily map an asset’s journey

Remote troubleshooting actions

Perform troubleshooting actions like restart, wipe, reset passcode, lock and unlock assets, right from the request

Reports

Analyze asset data so you can make informed decisions about asset planning to decommisioning.

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.
GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork

FAQs

Why choose Atomicwork for asset management?
Does Atomicwork have an asset discovery tool?
What can be stored in Atomicwork’s asset management system?
How can I try Atomicwork?