Modern Asset Management

Give IT assets business and service context

Atomicwork enables IT admins to get an overview of an asset’s entire lifecycle, from purchase to decommisions, so they can optimize spend.

Request demo
Modern Asset Management

Give IT assets business
and service context

Atomicwork enables IT admins to get an overview of an asset’s entire lifecycle, from purchase to decommisions, so they can optimize spend.

Request demo

Get full visibility into the asset lifecycle

Track assets from acquire to retire

A single pane of glass for all asset changes - from ownership to incidents and software updates. Even Intune and Kandji updates can be viewed in Atomicwork.

Automate asset lifecycle workflows

From purchase orders to retirements, automate everything and free up your IT team for more important projects.

For example, an IT admin can setup a workflow to remind them when an asset is due for replacement.
Screenshot of the IT asset tracking interface displaying a list of devices assigned to employees.

Report on assets

Connect assets with incidents, get reports on problem hotspots and make better purchase decisions.

IT teams can drill down to pull up lists like assets by location or user-based lists of current and historical assets.
Interface of an ITSM application displaying a ticket along with a search field and listed assets and corresponding serial numbers.

Atomicwork is a valuable partner in our journey towards World-Class IT Operations.  We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Ryder Hampton
Head of Technology - Enterprise Services

With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Karthik Chakkarapani
SVP, Corporate Operations & CIO

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Syachfri Tjhia
Head of IT

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Chad Ghosn
Global CTO and CIO

Smart asset fulfilment and tracking

Types and attributes

Add, identify and classify assets with types and attributes such as serial numbers, asset tags, and more.

Smart linking and suggestions

Atom will suggest related assets to agents when an incident is created for comprehensive asset tracking.

Contextual end-user answers

Atom will use an employee’s asset list to contextualize and personalize troubleshooting advice and answers.

Dependency relationships

Map dependencies between assets in your inventory so you can easily map an asset’s journey.

Remote troubleshooting actions

Perform troubleshooting actions like restart, wipe, reset passcode, lock and unlock assets, right from the request.

Reports

Analyze asset data so you can make informed decisions about asset planning to decommisioning.

FAQs

Why choose Atomicwork for asset management?
Does Atomicwork have an asset discovery tool?
What can be stored in Atomicwork’s asset management system?
How can I try Atomicwork?