Make the complexity
of employee support disappear

Rename Atom, the conversational AI Assistant, to fit your branding requirements. The customization will reflect across the Atomicwork platform, integrate into your workflows and tools like Microsoft Teams and Slack.

Use Atom to pull accurate answers from trusted public documentation for over 40 enterprise applications, without IT needing to add the knowledge base articles.

Leveraging your app and integration context, Atom recognizes the applications your organization uses and retrieves real-time guidance from these sources, saving the IT team countless hours.

Managing work within Atom is now smoother with its improved flow for handling approvals and assigned requests.


“Show me my approvals”will pull up all  pending approvals —making it easy to accept or decline tasks on the go. Similarly, agents can quickly access their assigned requests using “Requests assigned to me”.

Access Jira issues directly within Atomicwork, helping teams quickly retrieve relevant information without needing to switch applications. Questions such as “What issues are assigned to me?” or “What is the status of ISSUE-12?” will pull up real-time insights.

Additionally, workflows enable Jira actions like creating issues and managing project users, making it easier to handle requests and issues in one unified platform.

Enable access to knowledge stored in Confluence documents and folders directly through Atom.

This helps them to find answers quickly and accurately, bridging the gap between knowledge silos and creating a more connected workspace.