Discover how Atomicwork unifies data, AI, and automation to transform IT from ticket resolution to resilient, context-driven operations with July's updates.

From safe escalations to the ‘Grandma Rule’ for documentation, discover six practical, human-centered ways to boost morale in your IT support team.

Here are the top prompts I use as a Sys Admin for scripting help, troubleshooting, and policy drafting at Atomicwork.

Engineering the right data can work as valuable context for your ITSM workflows and support to be faster and smarter.

On AI's fast disruption window, the urgency for stronger IT leadership, and why people—not tech—will decide who wins.

In June, we brought AI even closer to the agent experience, added powerful capabilities to workflows, improved performance tracking, and made it easier to stay in flow.