Atomicwork for Financial Services

Invest in modernizing your service management

Whether you’re a thriving fintech company or a lending firm, transform your service operations with agentic AI for maximized workplace efficiency

ManufacturingITSM_Atomicwork

Why future-proof your IT support

Gartner predicts that enterprise IT spending in the banking and investment services market is set to hit $1 trillion by 2028. IT leaders of financial firms realize the need to transform their IT infrastructure inside-out with AI

Accelerate digital transformation

Help your back-office teams stay in pace with the AI innovation that you provide for digital-first consumers with agentic workflows and intelligent assistants

Maximize ITSM efficiency

Minimize downtimes by handling incidents and requests autonomously to free up team time, thus enabling them to support your customers better

Reimagine end-user experiences

Modernized IT services empower your end-users to access support and enterprise knowledge easily, without over-reliance on your service teams

Make a smart investment in modern ITSM with Atomicwork


Offer instant help to your employees in their flow of work and eliminate grunt work

Give every team member a personal concierge with a secure, always-on AI agent that can deliver contextual answers from different internal sources—without your employees having to switch apps.  You can simplify common yet frequent service desk requests like password resets or access provisioning with one-click resolutions. Your end-users can then focus on strengthening client relationships and not be bogged down by mundane tasks

Integrate AI in your core ITSM processes to minimize disruptions

Bring AI-driven service management to life with automated incident detection and intelligent request routing. Intelligently analyze patterns and identify IT issues before they cause a major outage to ensure high availability for every transaction. Atomicwork also allows you to manage assets, streamline your change management processes, and conduct proactive root cause analysis—making it one unified platform for all your ITSM needs.

Empower every service team to streamline their operations for improved efficiency

Atomicwork allows every team to manage their services without relying on IT support. Your HR, finance, or legal teams can automate employee onboarding, team transitions, approvals, or leave management workflows by integrating with common enterprise apps. With Atomicwork, every service team operates on secure ITSM principles—giving your IT team peace of mind.

Everything you need for effective retail operations

Conversational AI assistant

Support your retail staff with instant help anytime.

Request management

Organize internal requests across your retail store.

Retail infra incident management

Identify, prioritize, and resolve retail IT incidents with ease.

In-store asset management

Track and manage IT assets used in your retail store.

Automated retail workflows

Drive faster resolutions with intelligent automation.

Essential CRM integrations

Bring all your retail apps together in one place for quick actions.

Leading fintech brands trust Atomicwork

Ryder Hampton
Head of Technology - Enterprise Services

Atomicwork is a valuable partner in our journey towards world-class IT operations. We were able to deploy this new platform and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self-service</span> and most importantly <span style="color: #F33F32">employee experience.</span> Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Sangeeta Roy
VP, Strategy and Ops

From IT to Finance to HR, Atomicwork is enabling instant self-help, reducing support team workloads, and streamlining ticket resolutions with smart routing for quicker closures. This is just the beginning—exciting opportunities lie ahead with Agentic AI to further enhance productivity and innovation, creating a smarter and more efficient digital workplace experience.

Everything you need for reliable, enterprise IT support

Maximize returns by replacing legacy tools with a single, secure, and modern service management platform, powered by agentic AI.

Unified ITSM platform

Manage incidents, assets, changes, requests, and problems in one place.

DEX solution

Elevate the digital workplace experience by automating workflows for every team.

Secure and compliant platform

We adhere to leading compliance standards like SOC 2, ISO27001, HIIPA, etc.

Enterprise AI agents

Handle repetitive tasks autonomously with a crew of specialized AI agents.

24/7 AI assistant

Fetch enterprise knowledge across multiple sources with our AI assistant.

Seamless enterprise integrations

Connect with common workplace tools for smoother workflows.

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.

GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
Learn more

More resources on AI-driven ITSM

Building Atomicwork
Designing Atomicwork’s customized agentic framework for enterprise needs
In our effort to scale the deployment of AI agents for diverse use cases, we've developed our own version of the agentic framework. Here's how we did it.
ITSM
Evolving from ITSM to ESM in the age of AI with Doug Tedder
True ESM needs to shift from being tools-focused to creating value for the people involved. Doug Tedder shares how in our latest discussion.
AI in IT
How AI can transform service request management
By leveraging AI in request management, IT teams can elevate end-user experiences, automate request processes, and lower costs. Find out how.