Modern IT Change Management

Take control of IT change management

Simplify and automate the many moving parts of change management so you can minimize risks and disruptions

Modernize change processes and
drive process efficiency

Setup change templates for all types

Different changes need different processes. Setup process playbooks for each type of change so Atomicwork can take care of record keeping, approvals and followups.
Screenshot of an IT Change Management template in Atomicwork, an IT service management platform

Configure change approval policies

Cut down the approval red tape by associating CABs against standard, normal and emergency changes; Atom will take care of sending and managing authority approvals through Teams.
Modal window titled 'Send for change advisory board approval' from a change management system interface in Atomicwork

Single system of record for a change

Get an overview of all activities executed in support of a change - tasks, forms, approval workflows, and conversations - in one place.
Interface window showing an example change request with a plan in Atomicwork
Atomicwork recognized as a ‘New Guard’ in 2024 Battery Ventures report

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Karthik Chakkarapani
SVP, Corporate Operations & CIO at Zuora

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally speaking the same language, using the same workflows, processes, and tools.”

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Read the complete case study →
Syachfri Tjhia
Head of IT, Catalyst Education

Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Read the complete case study →
Chad Ghosn
Global CTO and CIO, AMMEX Corporation

With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Karthik Chakkarapani
SVP, Corporate Operations & CIO at Zuora

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally speaking the same language, using the same workflows, processes, and tools.”

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Syachfri Tjhia
Head of IT, Catalyst Education

Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Chad Ghosn
Global CTO and CIO, AMMEX Corporation

Simplify, automate and accelerate
IT change management

Oversee all changes from one place

Manage all types of changes - software updates, emergency changes, workflow optimization etc. - from Atomicwork

Centralize change communication

Keep all communication regarding changes - approvals, notes, reports - in one place

Keep track of change plans and start dates

Everything you need to know about all the planned and implemented changes in your organization

Standardize risk assessment

Use forms to collect all the information CABs need to make informed decisions at the planning stage

Change workflows

Automate repeatable tasks as workflows so agents can streamline the process and make sure all the boxes are ticked off

Report on changes

Analyze change control processes so your team can iterate on processes and move faster

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.
GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork

FAQs

Why choose Atomicwork for change management?
Does Atomicwork support managing all types of changes?
Does Atomicwork support deployment tracking?
How can I try Atomicwork?