AI Assistant
A personal concierge for every employee
Atom AI, the universal agent, is always on browser, Slack, Microsoft Teams, email and business apps to help your end-users get what they need through chat, voice and video.
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Atom AI, the universal agent, is always on browser, Slack, Microsoft Teams, email and business apps to help your end-users get what they need through chat, voice and video.
Request demoFrom IT to HR, Finance to Sales Ops, and beyond - Atom connects employees with answers, smart workflows, and quick resolutions, in the flow of their work. No more portals, no more bottlenecks.
Automate troubleshooting for complex issues like VPN failures with AI agents, so employees don’t wait on IT.
Eliminate knowledge silos with enterprise-wide search, delivering answers tailored to each employee’s needs.
Accelerate resolutions for repetitive requests like password resets and software access with AI workflows.
Equip employees to access relevant enterprise services through Atom AI, powered by smart routing and a role-based, permission-aware knowledge graph.
Deliver proactive service, streamlined support, federated knowledge, and effortless troubleshooting to employees wherever they need it
Enable employees to solve issues in real-time. The Atomicwork Diagnostics agent understands context, clarifies problems and takes corrective action for seamless escalation and resolution.
Deliver proactive support before employees ask. The Atomicwork Browser AI agent leverages enterprise knowledge graph and business applications to detect errors, provide on-screen support, and proactively reduce business service issues.
Bring together enterprise data sources and support portals so employees find answers instantly. Atomicwork's Knowledge AI agent understands your business app's context, trusted sources, and past requests to deliver personalized responses.
The ROI on deploying Atom across our teams has been incredible. It allowed us to maintain our IT service team without adding a single headcount in six months. It handles simple queries that used to interrupt our Finance team, and it provides our CEO with real-time updates - questions that would normally require a phone call or an email or a meeting, disrupting someone’s day.
All your employees need to do is ask Atom—answers, actions, and everything in between, delivered seamlessly
Build employee trust with AI reasoning trails.
Understand intent and context from user inputs like text and images.
Autofill form details from conversations for faster submissions.
Incorporate tribal knowledge so Atom adapts to org-specific language.
Deliver trusted knowledge from public sources to troubleshoot apps.
Pull details from tools like Jira or Salesforce without switching apps.
Get notified about approvals, request progress, and task updates.
Improve responses with a feedback loop for user interactions.
Serve verbatim answers for critical questions like payroll or benefits.
Filter, search, and analyze structured data using natural language.
Ensure permissions-aware responses so users only access approved content.
Learn from Slack and Teams to keep answers current and relevant.
Unlock the next era of workplace transformation with dynamic AI-driven knowledge, agentic workflows, and enterprise-grade security, eliminating inefficiencies and scaling smart support.
Leverage user profiles, issue history, asset data, and org policies to provide contextual, proactive support.
Use AI-driven workflows to minimize manual overhead, accelerate resolutions and improve service efficiency.
Identify employee needs in real-time and route requests to the right team or system —eliminating bottlenecks.
Protect sensitive data with built-in guardrails, keeping AI interactions safe and aligned with policies.
Ensure uninterrupted employee support with robust, production-level reliability to safeguard critical operations.
Request deflection rate Reduce agent load by enabling efficient self-service.
Intent detection accuracy Reduce agent load by enabling efficient self-service.
Security compliance Protect enterprise data with industry-leading security and strict access controls.
