As a seasoned IT leader with extensive experience as a CIO & CISO, my passion lies in leveraging advanced technologies to help business leaders drive innovation.
Taking IT support closer to end users helps you drive value to people, which is why, adopting modern service management allows you to truly fulfill ITIL 4
I had an insightful and deep conversation with seasoned IT leader, Mark Gill, on the transformation of IT industry and here are my key takeaways from our discussion.