Sept 24
San Francisco
Case study
See how Pepper Money hit 98% ESAT with Atomicwork. Watch the full success story ->
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Atomicwork's AI Workforce work autonomously, 24x7, resolving issues, running workflows, coordinating with each other, and escalating to humans when it matters. Design, test, and deploy in hours.
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The old way involved rigid rule engines and flowcharts that had to be maintained by a team. In Atomicwork, AI Coworkers are defined by plain-text instructions, a job role, an identity and skills that tell every Coworker what it needs to know, what tools it can use and who to call when it needs help. Built to work in the real world.
Your always-on frontline agent, Atom, meets employees wherever they work. Atom handles the first touch, resolves what it can, and routes what it can't to the right specialist Coworker or human. One front door for every employee, no matter the request or surface.
Intelligent access provisioning, without the queue. The IGA Agent handles access requests end-to-end by reviewing context, applying policy, provisioning the right access to the right user at the right time. No more access tickets sitting in a backlog.
When a device fails, throws errors, or won't enroll, the Hardware Support Engineer connects to your MDM, endpoint telemetry, and asset inventory to diagnose the issue, isolate the root cause, and resolve it, or escalate it with a full diagnostic already attached.
From IT and HR to Finance and Ops, Atomicwork’s AI Coworkers deliver answers, actions, and automation, right inside your existing tools. No portals. No handoffs. Just seamless execution in the flow of work.
Resolve hardware issues more quickly with the Diagnostics Agent; the AI Coworker utilizes plain-text instructions and MDM tools for instant help.
Improve enterprise content coverage with Knowledge Specialist; the AI Coworkers combs through resolution notes to identify gaps and generate new and relevant content.
Stay on top of ITOM issues with an AI Coworker that can analyze local logs and check device information as well as user context to provide resolutions
Always-on responder for IT disruptions; It detects, triages, and suggests incident resolutions to help your teams minimize disruptions and reduce impact.
From HR to IT to business operations, Atomicwork’s AI Workforce don’t just assist - they act, coordinate across tools, and execute end-to-end workflows so your teams can focus on impact, not busywork.
Take the manual work out of HR. Our AI Coworkers handle time-off approvals, generate company letters, and automate onboarding, offboarding, and employee transitions—so your team can focus on people, not paperwork.
Solve IT issues faster. AI Coworkers identify root causes of incidents, streamline change management, and predict underlying problems before they escalate.
Keep operations running smoothly. AI Coworkers handle policy queries, vendor requests, procurement approvals, and other routine business workflows—so your teams get what they need, faster.
Atomicwork AI Coworkers develop a dynamic map of your organization, linking people, processes, and knowledge so that they make decisions and suggest insights with all the context your teams already have.
Unlock the next era of workplace transformation with dynamic AI-driven knowledge, agentic workflows, and enterprise-grade security, eliminating inefficiencies and scaling smart support.
Our platform is designed with security considerations from the earliest stages of the design process, ensuring that every component is built with security in mind.
Inherit role-based permissions and set access controls so employees only see authorized content.
We dynamically scale resources to meet demand, ensuring seamless performance even under peak loads.
Our platform offers granular control over resources, allowing clients to tailor the system to their specific needs.
In our latest webinar, we discuss all about the 'what, why, and how' of agentic service management for IT teams. Here are our key takeaways.
In our effort to scale the deployment of AI agents for diverse enterprise service management use cases, we've developed our own version of the agentic framework. Here's how we did it.
In our effort to scale the deployment of AI agents for diverse enterprise service management use cases, we've developed our own version of the agentic framework. Here's how we did it.
