Atomicwork successfully renews ISO 27001:2022 surveillance audit

We’re pleased to announce that Atomicwork has successfully completed the ISO/IEC 27001:2022 surveillance audit conducted by accredited auditors for the second consecutive year.

The audit was conducted by Prescient Security, a US-based audit compliance partner, who conducted a thorough evaluation of our Information Security Management System (ISMS) against the ISO 27001:2022 standard. We used Sprinto’s compliance platform for automated evidence collection and validation of our control framework.

Here’s more about what the certification means for current and future Atomicwork customers.

What does this mean for Atomicwork’s customers?

The successful completion of this surveillance audit reinforces our dedication to protecting customer data and delivering secure services. Through rigorous third-party validation, our customers can be confident in the following key aspects.

1. Validated security framework

All our security controls have been thoroughly examined and confirmed to meet international standards through independent verification by accredited auditors. The audit process included comprehensive testing of our security infrastructure, data protection mechanisms, and access control systems.  

We maintain a comprehensive system designed to proactively identify and address potential security risks before they can impact on our customers' operations. Our partnership with Sprinto’s compliance automation platform ensures continuous monitoring and validation of our security controls, providing real-time visibility into our security posture.

2. Operational excellence

We emphasize consistent security performance through continuous monitoring and systematic maintenance. Atomicwork conducts regular internal audits and reviews to ensure our security measures remain current and effective, with dedicated teams overseeing security operations around the clock.  

We have structured processes to efficiently handle and resolve any security-related matters that may arise, including a robust incident response system and clear escalation procedures. Our team maintains detailed documentation of all security processes, ensuring consistency and reliability in our security operations.

3. Business continuity and risk management

Atomicwork’s approach to security includes systematic methods for identifying and managing information security risks, supported by advanced threat detection and prevention systems. We maintain robust incident management and response procedures that are ready to activate when needed, with regular drills and simulations to ensure readiness.  

Our security controls undergo regular evaluation and updates to address emerging threats in the evolving digital landscape, including periodic penetration testing and vulnerability assessments. The surveillance audit validated our risk assessment methodologies, incident response capabilities, and business continuity planning. We've implemented comprehensive disaster recovery procedures and maintained redundant systems to ensure continuous service availability.  

4. Compliance and standards

Our security measures are built on and aligned with global best practices in information security. Through regular surveillance audits, we ensure ongoing compliance with international standards. Our integration with other security standards, including our Microsoft 365 certification and the TRUST framework for ethical AI practices, provides multiple layers of protection for our customers' data and operations.

This certification demonstrates our ongoing investment in maintaining the highest levels of security for our service delivery platform, giving our customers confidence in their choice of Atomicwork as their technology partner.

Atomicwork’s commitment to security excellence

This successful audit outcome joins our portfolio of security credentials, including HIPPA, GDPR, CCPA, and SOC2. The audit identified opportunities for security enhancements and our team readily implemented the recommendations, showcasing our commitment to continuous improvement.

We thank our technology partner Sprinto for automating our compliance process and Prescient Security for their guidance through the audit process. Their expertise has been valuable in achieving this critical milestone as we continue building our agentic service management platform.

For more information about our security practices or to discuss how our certified security measures can benefit your organization: Talk to our team!