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Modern IT help desk
Modern IT help desk

Modern IT Help Desk for Instant Support with AI Agents

Atomicwork's state-of-the-art modern IT help desk solution, powered by AI Agents lets you streamline support, boost productivity, and deliver employee success.

Turn Enterprise IT support hurdles to triumphs using Atom AI Agents

Discover how Atomicwork addresses critical IT issues, enhancing efficiency and minimizing disruptions.

Streamlined IT ticket and incident resolution

Atomicwork ensures quick ticket resolution, reducing downtime and keeping your IT team focused on what matters to your business.

Proactive issue prevention for IT

Say goodbye to recurring IT problems. Atomicwork identifies and resolves issues before they impact your operations, saving you cost, time and money.

Seamless IT team collaboration

Foster teamwork effortlessly with Atomicwork, promoting communication and knowledge-sharing within your IT department.

Unleash your IT team's potential

Explore the core values that set Atomicwork's IT help desk apart in empowering your organization.

Enhanced efficiency

Atomicwork is dedicated to optimizing your IT  workflows, automating routine tasks, and ensuring your IT team operates at peak efficiency. By strategically streamlining processes, we minimize downtime and empower your team to focus on strategic initiatives. Our commitment to efficiency extends to every aspect of our IT help desk, from ticket and incident resolution to collaborative problem-solving. With Atomicwork, experience a transformation in how your IT operations function, leading to enhanced overall productivity and business success.

Tailored solutions

At Atomicwork, we understand that every organization is unique. That's why our IT help desk is designed to offer tailored solutions that adapt to your specific needs. Our customizable features ensure that the solution aligns seamlessly with your business processes.From ticketing systems to knowledge base structures to incident management workflows, Atomicwork empowers you to shape the IT help desk according to your requirements. Experience the flexibility and adaptability of Atomicwork as it becomes a personalized asset, enhancing the efficiency and effectiveness of your IT support.

Assured security

Trust is paramount when it comes to data security, and Atomicwork is committed to earning and maintaining that trust. Our modern IT help desk is fortified with robust security measures that go beyond industry standards. We not only protect your data but also ensure compliance with regulatory requirements.Atomicwork provides a shield against potential threats, offering you the assurance that your sensitive information is safeguarded. With Atomicwork, you can operate confidently, knowing that your data is in secure hands.

Friendly experience

Navigating the complexities of IT operations should be intuitive, and that's precisely what Atomicwork delivers with its user-friendly interface. We believe in reducing the learning curve, making it easy for your team to adopt and maximize the potential of our IT help desk.The interface is designed with simplicity in mind, ensuring that every user can easily access and leverage the full spectrum of features. Atomicwork empowers your team to embrace the power of IT support without unnecessary complexity, promoting swift integration and proficiency.

Unlock productivity, reduce IT costs, and deliver results faster with Atomicwork

Ryder Hampton
Head of Technology - Enterprise Services

Atomicwork is a valuable partner in our journey towards World-Class IT Operations.  We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Karthik Chakkarapani
SVP, Corporate Operations & CIO

With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.

Syachfri Tjhia
Head of IT

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.

Read the complete case study →
Chad Ghosn
Global CTO and CIO

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Read the complete case study →

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn
Global CTO and CIO

Our features at a glance

Explore the key features that make Atomicwork the go-to IT help desk solution.

Smart ticketing for modern IT

Provide instant help to your employees around the clock by consolidating your internal knowledge sources using GenAI.

Universal knowledge search

Access a comprehensive knowledge base to empower your team and enhance self-service capabilities through our Atom AI.

IT workflows automation

Increase efficiency with automated processes, allowing your IT team to focus on strategic initiatives.

Enhance collaboration tools

Foster teamwork with built-in collaboration tools, promoting communication and problem-solving by leveraging Atom AI.

ITSM analytics and AI insights

Gain insights into your IT operations with robust analytics, facilitating data-driven decision-making for improvements.

Robust incident management

Streamline the incident management process by using Atomicwork AI to efficiently address issues and disruptions.

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.

GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
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Your IT help desk questions answered

Find out more about an effective IT help desk solution

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