Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.
Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.
The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
An AI-Assistant that can find answers and provide solutions for everyday issues
Use AI-powered service management to empower your IT, HR and other service teams
All the productivity gains from connected apps, without any of the integration pain or complexity
Atomicwork is an AI-powered service management platform that can be used by IT, HR, Finance and other internal teams to support employees. Employees can find answers, request for help and get support through an AI Assistant in Slack and Microsoft Teams.
Atomicwork does offer single sign-on capabilities using Okta SAML. This means that employees can log into Atomicwork using their Okta credentials without having to create another set of credentials for it.
Sign up for a free demo of Atomicwork and someone from our team will walk you through our product. Once we find a good fit, we'll get you set up with a limited environment to try the product before purchasing it.
To access all of the Okta-Atomicwork features, customers will need to have SSO, Lifecycle management, Device access, and API access management subscriptions.
Yes, you can customize user synchronization settings. In the integration settings within Atomicwork, you can specify which user attributes to synchronize and set up custom mapping rules.