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Digital workplace experience
Digital workplace experience

AI-driven modern digital workplace experiences

Deliver stellar employee experiences, reimagined with Atomicwork

Transform employee processes with intelligent solutions

Discover how Atomicwork addresses critical digital workplace issues, enhancing efficiency and minimizing disruptions

Reduce content and tool fatigue

Atomicwork's proprietary AI Assistant, Atom, enables enterprise knowledge and app access so end-users don't have to spend time looking up information in a number of tools.

Proactive issue resolution and one-click support

Say goodbye to recurring IT and HR problems. Atomicwork identifies and resolves issues before they impact your operations, saving you cost, time and money.

Seamless enterprise teams collaboration

Foster teamwork effortlessly with Atomicwork; enable communication, process and knowledge-sharing across IT, HR, Finance and Facilities so that your teams don't work in siloes.

Deliver great digital experiences with GenAI

Powerful enterprise knowledge management and instant answers with Atomicwork's AI Assistant

Bring service management to where your end users are

Employees never have to go to a portal again to get help. Atom, our AI Assistant, connects to your organizational knowledge graph and answers all their questions on Microsoft Teams and Slack.

Not only do employees get relevant and personalized answers for the questions they ask but they also adhere to global standards in data, application and infrastructure security.

Zero-touch resolutions for common IT, HR and Finance requests

Beyond answers, Atom can resolve questions about password resets, getting access to software and files, getting employment confirmation letters, etc. making sure your employees are not stranded unproductively.

Atomicwork comes with 100+ preconfigured skills, out-of-the-box, eliminating not just common requests from coming to your team but also the admin time you'd have to sink into configuring and maintaining workflows.

Make work meaningful for all teams, including IT

‍Atomicwork supports asset, incident, service request and change management so IT teams can manage all of their ITSM processes from one place.

The best part? IT teams can leverage built-in AI features to cut down on manual operations and speed up issue, incident and change management.

Bring all of your line-of-business tools together

The modern digital workplace experience is very fragmented due to many point solutions that don't work well together so teams have to spend a lot of time performing data updates or setting up and maintaining third-party workflow products.

From employee onboarding and offboarding to data sync, leverage our enterprise integrations with line-of-business tools  and workflows to build out any process the way you like it.

Unlock productivity, reduce IT costs, and deliver results faster with Atomicwork

Ryder Hampton
Head of Technology - Enterprise Services

Atomicwork is a valuable partner in our journey towards World-Class IT Operations.  We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.

Karthik Chakkarapani
SVP, Corporate Operations & CIO

With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.

Syachfri Tjhia
Head of IT

Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.

Read the complete case study →
Chad Ghosn
Global CTO and CIO

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Read the complete case study →

The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Chad Ghosn
Global CTO and CIO

With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.

Karthik Chakkarapani
SVP, Corporate Operations & CIO

Supercharge agent productivity and employee delight

Explore the key AI features that make Atomicwork the go-to digital workplace experience solution

AI-generated summaries

Atom, our AI Assistant, summarizes long conversations so you'll never have to spend time reading through all interactions to get an overview.

AI generated reports

Incoming questions are grouped by themes automatically so that your team doesn't have to spend time categorizing data for your reporting needs.

Fast actions on tickets

Your team can instantly create users, add them to groups, and perform any action from within Atomicwork without having to open new tabs again and again.

Slot filling for tickets

The subject, description and other attributes are automatically filled, bringing relief and eliminating grunt work for your employees when they raise questions.

Incident detection

Emerging incidents are automatically detected so your team can immediately respond, resolve and inform the employees affected by the issues they raised.

Smart request routing

Your team no longer has to dedicate time to setting up routing rules for all request usecases; Atomicwork's intelligent routing feature makes sure requests are routed to the right workspace.

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.

GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
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Frequently asked questions

Find out if Atomicwork will be a good fit for your organization

What is a digital workplace experience platform?
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