[Webinar] 'Going from ITSM to ESM in an AI-powered world' with Doug Tedder. Watch now->
Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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ITSM
Accelerating the shift-left approach in ITSM with AI
IT organizations have been aspiring to shift left for years with low-to-moderate success. AI can help unlock true shift left through self service and hyperautomation.
Sajeesh Sahadevan
AI in IT
How IT leaders can build an AI-ready organizational culture
Building Atomicwork
Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
ITSM
IT, IT, where are you?
Organizations, across the globe, irrespective of size, must build a forward-thinking plan that encompasses all things IT to succeed in what is now a hybrid and remote-first professional world.
Atomic Conversations
On scaling emotionally intelligent leaders - Yvonne Tan of Dentsu
Conversation with Yvonne Tan about organizational values, culture, leadership, and employee engagement.
Employee Experience
How this TA Head cut the interview prep process from weeks to hours with GenAI
Generative AI might still be firmly in the emerging technology camp, but it’s leveling the playing field for strapped HR and People teams.
Employee Experience
Building and managing high-performing teams: The Atomicwork playbook
At Atomicwork, our formula for a high-performance team is people, culture, and technology, brought together and harmonized through effective leadership.
Building Atomicwork
In pursuit of the ideal and affordable workspace: Our Chennai office story
We wanted to share our office-hunting escapade with you and highlight some valuable lessons we learned along the way, in the hopes of helping others who are currently in the process of finding their ideal workspace in Chennai.
Employee Experience
Employee onboarding fails - How to avoid costly mistakes with your new hires
We are sure that you’ve heard horror employee onboarding stories from friends and colleagues. So, we decided enough is enough and got down to creating an employee onboarding checklist for companies to help them do better onboarding.
Atomic Conversations
On aligning people, processes, and products - Amarnath Gattu of Highradius
Amarnath Gattu from Highradius on digital transformation, digital employee experience, and why HR, IT, and BizOps seem to find it so tough to talk to each other, and what that means to employee experience.
Employee Experience
How Vidyard integrates culture, scales transparency, and harnesses technology
Discover how Vidyard is building and scaling culture leveraging technology and AI's impact on people functions.
Employee Experience
Listen up! The top 10 employee experience podcasts
A list of the top 10 employee experience podcasts that cover lessons, ideas, and experiments.
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