[Webinar] 'Going from ITSM to ESM in an AI-powered world' with Doug Tedder. Watch now->
Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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ITSM
Accelerating the shift-left approach in ITSM with AI
IT organizations have been aspiring to shift left for years with low-to-moderate success. AI can help unlock true shift left through self service and hyperautomation.
Sajeesh Sahadevan
AI in IT
How IT leaders can build an AI-ready organizational culture
Building Atomicwork
Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
Employee Experience
The secret to Exyn Technologies’ culture of innovation: feedback surveys
Tiffany Fields, Head of People and Culture at Exyn Technologies, on her work in employee engagement, onboarding, and her favorite Apple Music tracks from her 3500-song playlist.
Employee Experience
How a digital learning expert built an employee onboarding journey on Notion
How Simona Dimitrova, a digital learning expert, used her managerial experience to build employee onboarding Notion templates.
Atomic Conversations
How to use tech and how not to use tech: Suzanne Lucas aka Evil HR Lady
What has changed in HR in the last few years and how HR professionals can adapt themselves and their organizations for the new world.
Employee Experience
Chili Piper’s modus operandi is employee onboarding automation with balance
Hallie Condon from Chili Piper on how employee onboarding automation can be implemented.
Atomic Conversations
Atomic Conversations: Sidu Ponnappa on approaching people operations as an engineering problem
Sidu Ponnappa on how people operations is an engineering problem and how he helped design the culture at Gojek.
Employee Experience
Creating a spirit of belonging at Zapier: Employee onboarding best practices to steal
Grab employee onboarding best practices from Zapier and the team that brings it to life.
Employee Experience
5 remote onboarding best practices from OysterHR
Pick up best practices for remote onboarding from OysterHR's based on Maslow's hierarchy of work needs.
Atomic Conversations
Atomic Conversations: Alan Berkson on the evolving role of IT leaders
A conversation with Alan Berkson on the evolving role of IT leaders in modern workplaces.
Employee Experience
How Moccu built a successful remote employee onboarding program
Moccu's remote employee onboarding program is aimed at making an employee's first weeks as easy and warm as possible.
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