[Webinar] 'Going from ITSM to ESM in an AI-powered world' with Doug Tedder. Watch now->
Product
Conversational AI
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Employee journeys
Collaboratively manage employee lifecycle workflows
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about AI, ITSM and EXT from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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ITSM
Accelerating the shift-left approach in ITSM with AI
IT organizations have been aspiring to shift left for years with low-to-moderate success. AI can help unlock true shift left through self service and hyperautomation.
Sajeesh Sahadevan
AI in IT
How IT leaders can build an AI-ready organizational culture
Building Atomicwork
Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
Employee Experience
How Appsmith onboarded their distributed teams
Figuring out an onboarding process for distributed teams can be quite tricky. Get suggestions from the AppSmith team.
Building Atomicwork
Atomic Benefits - The unexpected virtue of investing in your employees
Why and how we designed, built, and offered our employees a comprehensive benefits stack, covering insurance, and healthcare, with zero compromises.
Employee Experience
How Chargebee runs a fully-fledged employee onboarding program
From a well-planned preboarding process to a dedicated onboarding team, Chargebee's employee onboarding process is structured, thorough, and thoughtful.
Atomic Conversations
Atomic Conversations: Trish McFarlane on the new opportunities in HR technology
A conversation with Trish McFarlane on the many possibilities with HR technology.
Building Atomicwork
Why Atomicwork – the founding team answers
Our founding members’ perspectives – on why they decided to join a fledgling startup, and why Atomicwork in particular.
Atomic Conversations
Atomic Conversations: Dave Ulrich on reinventing HR for the modern workplace
A conversation with Dave Ulrich on the major aspects of HR today, including handling uncertainty and the need to create value for all stakeholders.
Building Atomicwork
The mission of Atomicwork
The story behind why we're building Atomicwork and how we're planning to empower employees every day with our products.
Building Atomicwork
Atomicwork – on the journey so far, and the way ahead
Why we decided to start Atomicwork and work together for better technology experiences.
Employee Experience
The best of employee experience articles 2022
A handpicked curation of the most insightful employee experience articles in 2022.
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