Launch Alert: Atomicwork introduces Agentic Service Management to unlock enterprise IT productivity. Read more ->
Product
Enterprise AI
AI Agents
New
Purpose-built AI Agents for enterprise needs
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about ITSM and AI from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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Building Atomicwork
Introducing agentic service management for improved enterprise productivity
Enterprises can deploy out-of-the-box workflows to handle tasks autonomously for unique business needs across departments.
Vijay Rayapati
Building Atomicwork
Introducing agentic service management for improved enterprise productivity
AI in IT
How IT leaders can build an AI-ready organizational culture
Building Atomicwork
Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
Building Atomicwork
How Atomicwork and ragas bring precision to AI-powered service management
Find out how Atomicwork uses ragas and Weaviate to improve its accuracy and performance for intelligent service management.
ITSM
9 Modern ServiceNow Alternatives to Evaluate in 2024
If you're looking for a modern service management platform in 2024, here are a list of alternatives you can consider instead of the legacy player ServiceNow.
Product updates
Tune into June updates at Atomicwork
June has been a busy month for feature enhancements at Atomicwork, making IT service management more robust and efficient.
ITSM
How To Use SharePoint For IT Asset Management
Learn how you can leverage Sharepoint's built-in asset management functionalities to manage your IT assets.
AI in IT
Workplace Harmony: How Humans and AI can Work Together
We sat down with ITSM veteran Roy Atkinson to understand how organizations can augment AI within their workforce intelligently.
ITSM
CMDB vs Asset Management: Do Modern Enterprises Need Both?
If you've been tracking asset lifecycles with an asset management tool, do you still need to maintain a CMDB? Read to find out.
ITSM
11 Change Management KPIs for IT teams
Measuring the impact of changes in your IT environment is key to fine-tuning your IT change processes and minimizing disruptions.
ITSM
The ITSM Software Buyer's Checklist for 2024
Here’s a checklist to simplify evaluating and purchasing the right ITSM software for your business in 2024.
IT help desk
7 Simple IT Service Desk Automation Strategies
Automate repetitive IT help desk tasks and reduce support agent workload with these easy-to-implement service desk automation ideas.
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