The Atomicwork Blog

[Webinar] 'Going from ITSM to ESM in an AI-powered world' with Doug Tedder. Watch now->

Accelerating the shift-left approach in ITSM with AI

IT organizations have been aspiring to shift left for years with low-to-moderate success. AI can help unlock true shift left through self service and hyperautomation.

Sajeesh Sahadevan

How IT leaders can build an AI-ready organizational culture

Building Atomicwork

Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders

Building Atomicwork

How Atomicwork transformed Ammex Corp's service management with AI

Building Atomicwork

Embracing Responsible AI Practices with the TRUST Framework

The modern ITSM manifesto: Traditional ITSM vs modern service management

Building Atomicwork

How Atom can be your perfect AI sales assistant

Atom can be a powerful generative AI sales assistant to transform the operations of a large sales team.

Product updates

Atomicwork year in review: 2023

What we did in 2023, what's in store for 2024, and how we do it.

Tickets are dead: What's the future of IT support?

Moving past traditional ticketing, what does the future hold for IT support?

Embracing the inevitable: How can IT be a facilitator and not the gatekeeper of AI

The future of work is undoubtedly AI-integrated, and proactive IT management is critical to navigating this future successfully.

Focusing on vanity IT support metrics? Here's what you should be measuring.

Here are the top IT service desk and support metrics IT leaders can use to understand their teams’ performance.

We just published the ‘State of AI in IT’ report for IT leaders to plan their 2024 strategy

We released the 'State of AI in IT' report with insights from 1000 IT professionals and end users, with a particular focus on North America.

How IT can leverage AI for incident management

The integration of AI in incident management is not just about enhancing efficiency but also about revolutionizing user experience.

Employee Experience

Cultivating better managers: AI for improved performance management | Atomicwork Blog

Discover the role of AI in performance management to elevate people manager and team success.

Building Atomicwork

A space to call our own – Why and how we built the Atomicwork office

The thought and effort that went into designing our first physical office in Bangalore, and how it reflects our deep commitment to our mission.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.