Launch Alert: Atomicwork introduces Agentic Service Management to unlock enterprise IT productivity. Read more ->
Product
Enterprise AI
AI Agents
New
Purpose-built AI Agents for enterprise needs
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about ITSM and AI from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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Building Atomicwork
Introducing agentic service management for improved enterprise productivity
Enterprises can deploy out-of-the-box workflows to handle tasks autonomously for unique business needs across departments.
Vijay Rayapati
Building Atomicwork
Introducing agentic service management for improved enterprise productivity
AI in IT
How IT leaders can build an AI-ready organizational culture
Building Atomicwork
Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
ITSM
Automating software access requests with Atom and Microsoft Entra
How Atom can intelligently automate and centralize software access provisioning process through Microsoft Entra.
ITSM
Elevating business efficiency with Atomicwork seamlessy intergrating with your tech stack
How Atom seamlessly integrates with Salesforce, Big Commerce, and Jumpcloud, taking business efficiency to the next level.
AI in IT
Crafting 2024 AI strategy for your IT department: A guide for CIOs and IT leaders
An actionable seven-point AI strategy for IT leaders, to ensure that IT teams show technological advancements and support growth.
Atomic Conversations
Beyond the AI hype: A conversation with Charie Araujo
Charlie joined us for an episode of the Atomic Conversations podcast and shared his views on looking beyond the AI hype.
ITSM
Switch to Atomicwork: 8 key reasons to ditch your old IT support and service desk
From AI-generated answers to employee questions we’ve got a lot that you might be looking for in a modern IT support helpdesk.
AI in IT
Top 4 AI trends for 2024
The top AI trends for 2024 across Multimodal LLMs, Agentic AI, Open Source AI, and Small Language Models (SLM) categories.
ITSM
Atomicwork at Pink24 in Vegas – Come say hi at Booth 206!
Everything you need to know about Pink24 conference, Las Vegas.
AI in IT
6 steps to build a robust AI implementation strategy in IT
Key strategies for successfully introducing AI in IT, from problem identification to vendor selection and change management.
Employee Experience
Ease HR tasks with the Atomicwork and SimplePay integration
How Atom along with SimplePay can simplify HR tasks and empower employees.
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