Agentic service management platform to modernize ITSM and enterprise workflows.
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen <span style="color: #F33F32">significant improvements across ticket deflection, self service</span> and most importantly <span style="color: #F33F32">employee experience. </span>Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
With Atomicwork’s modern service management and Agentic AI platform, we are <span style="color: #F33F32">transforming the digital workplace experience</span> at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving<span style="color: #F33F32"> faster resolutions, enhanced productivity,</span> and a smarter, more connected workplace.
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Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally<span style="color: #F33F32"> speaking the same language,</span> using the same workflows, processes, and tools.
The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to <span style="color: #F33F32">maintain our IT team without adding a single headcount </span>in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Bring enterprise service delivery to where your users are with always-on Agentic AI, Atom, for employee self-service and proactive IT support
Handoff L1 support to Atom, an AI Assistant
Manage requests, incidents, problems, changes and assets from one place
Automate work across tools and teams
Streamline employee queries
Manage employee onboarding and offboarding
Automate data sync and workflows with clicks, not code
Organize and scale your business processes
Deliver faster support for sales, marketing or legal teams
Collaborate with vendors effortlessly
Bring all of your internal processes together and align them with your business objectives. Deploy a single enterprise service management solution that works for all of your teams and departments.
Automate frequently occurring support issues like password resets, provisioning etc. so employees get instant solutions with Agentic AI.
Automation for not just your tasks but also functions and roles - everything from AI-based incident detection to troubleshooting agents.
Bring every team, department, product, and process together in a single system of action for all business workflows.
The latest industry news, interviews, technologies, and resources.
Discover key insights on AI adoption curated from a survey conducted by Atomicwork in collaboration with ITSM tools and PeopleCert.
Listen to our line up of podcast episodes featuring actionable insights and ITSM wisdom from top CIOs and technology leaders.
Catch all our latest press releases, company announcements, and industry mentions.
Find out how AI agents power the new era of RPA to Reason Plan and Act on enterprise service workflows.
Connect and learn with us from our in-person and virtual events held periodically.
Connect with our experts to learn how to deliver modern IT service management for your business
