Unlock enterprise IT productivity

Agentic ITSM and ESM platform to transform employee experience, streamline workflows, and drive business growth

Conversational AI assistant

Bring enterprise services to where your users with Atom AI

Portals are hard for employees to discover and use. Meet Atom AI, your assistant that delivers instant answers and 24*7 support in the flow of work.

Built for

Modern IT service desk POWERED BY ATOM AI

Faster IT Support.
Happier employees.

Atomicwork is a modern IT service desk that offers a hassle-free experience to your end users as well as your HR and IT support teams by streamlining requests, incidents and assets.

Faster IT service requests

Give your end users access to any business service they need through Atom AI Agents.

Smarter hardware and software asset management

Give your admins control over managed and unmanaged asset allocation, tracking,
lifecycle and ownership.

Atomicwork's asset management module helps IT teams keep track of all their resources' lifecycle

Troubleshoot incidents swiftly using Atom AI Agents

Act fast, minimize impact and create consistency by managing incidents from Atomicwork. Identify incidents, setup workflows and provide updates with ease.

Stay on top of incoming requests and issues by categorizing, prioritizing and assigning them to the right expert.

Implement changes smoothly

Make change transitions with minimal disruption, high adoption rates, and enhanced organizational resilience.

Make change transitions smooth with Atomicwork's change management module

IT WORKFLOW AUTOMATION POWERED by ATOM AI AGENTS

Unlock productivity with enterprise integrations and automations

Automate your IT workflows and save time every day for your end users and support teams. Turn everything from one-off interactions to complex processes into repeatable workflows.

Build smart workflows without code

Take the busywork out of your end users' lives so they can focus on their jobs without having to babysit processes or manage your EX stack.

Create your own workflows to automate manual tasks without writing a single line of code

One-click software access

Manage user accounts across your apps automagically, without having to lift a finger.

Manage your users access levels across applications without granting permissions manually

Get approvals without hassle

Accelerate service requests by automating approvals and followups through Atom.

Automate approvals, reminders and follow-ups to help people get what they need without overhead

Automatically solve common issues with Atom skills

Unburden your IT team and enable your employees to help themselves through AI skills. Atom can reset passwords, unlock accounts, troubleshoot VPN issues, add users to mailing lists and more!

Graphic showing 'Atom' at the center surrounded by app icons for Slack, GitHub, Microsoft Teams, Workday, and Power BI, representing integrated software capabilities and skills Atom has access to.

the ATOMICWORK UNIFIED PLATFORM FOR ITSM AND ESM

A single powerful platform for all  your enterprise service and ITSM needs

Bring all of your internal processes together and align them with your business objectives. Deploy a single enterprise service management solution that works for all of your teams and departments.