Atom AI, the universal agent, is always on in your browser, Slack, Microsoft Teams, email and business apps to help your end-users get what they need using Chat, Voice and Vision AI.
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Forget manual ticketing and long email explanations. Atom listens, sees, and responds in real time to guide employees through any issue or process
Start a voice conversation with Atom; it listens, identifies issues instantly, and guides users through solutions, completely hands-free.
Share the screen when a problem is hard to describe so Atom can see what’s happening and walk users through the fix.
Chat with Atom from the browser to get contextual help in the flow of work. Atom reads on-screen context, like error messages and URLs, to respond with the most relevant answer or action.
Atom meets users where they are to speed up resolution without changing how they work. Employees get help in apps they use, service teams can act on complex queries in-platform, and vendors reach support without needing credentials. Unified, flexible support for today’s distributed teams.
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From IT to HR, Finance to Sales Ops - Atom connects employees with answers, smart workflows, and quick resolutions through Chat AI, in the flow of their work. No more portals, no more bottlenecks
Automate troubleshooting for complex issues like VPN failures with AI agents, so employees don’t wait on IT.
Eliminate knowledge silos with enterprise-wide search, delivering answers tailored to each employee’s needs.
Accelerate resolutions for repetitive requests like password resets and app access with AI workflows.
Equip employees to access relevant enterprise services through Atom AI, powered by smart routing and a role-based, permission-aware knowledge graph.
The ROI on deploying Atom across our teams has been incredible. It allowed us to maintain our IT service team without adding a single headcount in six months. It handles simple queries that used to interrupt our Finance team, and it provides our CEO with real-time updates - questions that would normally require a phone call or an email or a meeting, disrupting someone’s day.
All your employees need to do is ask Atom—answers, actions, and everything in between, delivered seamlessly through Chat AI
Build employee trust with AI reasoning trails.
Understand intent and context from user inputs like text and images.
Autofill form details from conversations for faster submissions.
Incorporate tribal knowledge so Atom adapts to org-specific language.
Deliver trusted knowledge from public sources to troubleshoot apps.
Pull details from tools like Jira or Salesforce without switching apps.
Get notified about approvals, request progress, and task updates.
Improve responses with a feedback loop for user interactions.
Serve verbatim answers for critical questions like payroll or benefits.
Filter, search, and analyze structured data using natural language.
Ensure permissions-aware responses so users only access approved content.
Learn from Slack and Teams to keep answers current and relevant.
Unlock the next era of workplace transformation with dynamic AI-driven knowledge, agentic workflows, and enterprise-grade security, eliminating inefficiencies and scaling smart support.
Leverage user profiles, issue history, asset data, and org policies to provide contextual, proactive support.
Use AI-driven workflows to minimize manual overhead, accelerate resolutions and improve service efficiency.
Identify employee needs in real-time and route requests to the right team or system —eliminating bottlenecks.
Protect sensitive data with built-in guardrails, keeping AI interactions safe and aligned with policies.
Ensure uninterrupted employee support with robust, production-level reliability to safeguard critical operations.
Request deflection rate Reduce agent load by enabling efficient self-service.
Intent detection accuracy Reduce agent load by enabling efficient self-service.
Security compliance Protect enterprise data with industry-leading security and strict access controls.
