AI Knowledge Management
Manage enterprise knowledge effortlessly, powered by AI
Atomicwork unifies content from across your tools, understands what’s relevant, and delivers instant answers, right where your teams work.
Request a demo
Atomicwork unifies content from across your tools, understands what’s relevant, and delivers instant answers, right where your teams work.
Request a demoEffortless access to knowledge, integrated and accessible for your entire team
Help shouldn’t be ten clicks away. Whether on their browser, Slack, MS Teams, emails or any business app, end users can quickly access the information they need in a click.
Leverage Atom AI to centralize knowledge from your process documents, trusted external sources, and from multiple enterprise tools like SharePoint, Confluence, or Google Drive.
.avif)
Understand user intent and provide context-aware support by serving instant, relevant answers to reduce ticket volume and power employee self-service.
We respect organizational permissions and adhere to strict privacy policies, ensuring that sensitive data is kept intact with access to authorized users only.
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows—all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.
Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone—whether in HR, IT, or Finance—is finally speaking the same language, using the same workflows, processes, and tools.
The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Atom AI powers contextual, intuitive, and secure knowledge delivery across the enterprise.
Unify knowledge sources, flag outdated documentation, identify and fill content gaps with our intelligent Knowledge Agent.
Atom, the Universal Agent, brings answers directly into Slack, Teams, browser, or email—without breaking user flow.
Atom AI evolves with every interaction, learning and refining itself to deliver better answers over time without manual tuning.
Tap into up-to-date knowledge from trusted help centers of enterprise apps with a single click.
Atom AI respects existing source-level permissions and supports audience-based restrictions for secure access.
Control Atom’s tone, how it responds to ambiguous queries, or engages in small talk as per your org’s voice.
Integrate knowledge from multiple sources and serve contextual information on channels of choice.
Unlock knowledge at your fingertips with intelligent search embedded into your daily tools
Atomicwork’s AI Search connects all your enterprise systems, making it effortless for teams to find the right information at the right time. By breaking down data silos, it ensures everyone has access to what they need to work efficiently.
With AI-powered context awareness, every search is tailored to the user’s role, preferences, and search history. This means employees always find the most relevant insights and critical information without unnecessary distractions, enabling them to work smarter and faster.
Atomicwork’s AI Search turns searching into doing by enabling users to take action directly from their search results. Whether it’s updating tickets, approving requests, or managing workflows, teams can work seamlessly without switching between tools, saving time and enhancing efficiency.
Unlock the next era of workplace transformation with dynamic AI knolwedge, agentic workflows, and enterprise-grade security.
Leverage user profiles, issue history, or organizational policies for contextual support.
Our platform is built with security considerations in mind right from the earliest stages of the design.
Inherit role-based permissions and define access so employees only see authorized content.
Built-in guardrails keep AI interactions safe and aligned with your organizational policies.
From scattered documentation to smart answers, see how knowledge-based agents powered by AI deliver contextual and scalable self-service.
Sangeeta takes us through how Zuora relentlessly pursued removing workplace friction to make employees productive with AI.
Unveiling our AI security and compliance framework that helps CIOs and IT leaders to deliver exceptional value with enterprise AI while upholding ethical and security standards.