All-in-one Modern ITSM Solution

Shift-left on your ITSM

Improve employee productivity, business efficiency, and overall business performance  with the Atomicwork platform

Knowledge management, made easy

Help trusted information find your employees and vice versa, with integrated knowledge management.

Sync all of your enterprise knowledge systems like your HRIS, CRM and ERP as well as your KB, FAQs and policy docs with Atomicwork so your employees get the information they need when they need it with minimum overhead.

Contextual service request management

Manage employees requests, incidents and assets from one place so your employees get contextual help they need it, when they need it. 

Employees can discover services relevant to them and receive personalized guidance when they need it, with minimal effort on the service team’s front.

Just-in-time incident management

Bring your IT teams together to rapidly respond to, resolve, and continuously learn from incidents. 

IT teams don’t have to continuously monitor queues; Atom will intelligently identify incidents to notify stakeholders.

Effortless problem management

Simplify problem management for your IT team so they can focus on the problem, and not the management. Atomicwork can automatically link relevant incidents, generate a preliminary list of tasks and documents workarounds.

Seamless change control

Empower your IT teams with rich contextual information for changes from all of your ITSM practices so they can make better decisions and minimize risk.