Enterprise AI

Your Enterprise AI, powered by Atomicwork Intelligence

Modernize your IT service delivery and drive business success, with a built-in Enterprise AI solution.

Transform your digital workplace

Our AI TRUST (Transparent, Responsible, User-centric, Secure, and Traceability) framework is dedicated to
promoting responsible AI standards for the enterprise while aligning with evolving ethical and security AI standards

Accelerate your digital workplace automation

Improve employee productivity, business efficiency, and overall business performance with Atomicwork Intelligence solution

Instantly help your employees find trusted and right answers

Connect your company knowledge bases and enterprise data in Microsoft SharePoint and Jira Confluence, so Atom, Atomicwork’s GenAI Assistant is trained on the most relevant and latest information to instantly help your employees.

Every employee will receive trusted and right answers personalized to their work profile.

Effortless IT automation for most frequent tasks and asks

Atomicwork Intelligence makes it easy for your IT teams to provide one-click automation solutions for frequently requested tasks like password resets, user provisioning, software access, remote app installation and more!

Powerful AI capabilities for support agents and IT admins

Simplify work for your IT team with a modern ITSM solution so they can focus on business critical projects instead of mundane work.

Atomicwork can automatically identify incidents, bring it to an admin’s notice when required, solve frequently encountered user issues autonomously and do much more, intelligently.

Atom AI, the work hub for all your employees

Bring all of your enterprise tools together through Atomicwork and help your employees get more done from Slack and Microsoft Teams.

Make work flow through enterprise applications, data connections and triggers so that your end-users don’t have to context-switch for operations like “find the JIRA issue we need to look at”.

Our journey with Atomicwork to transition our ticketing systems to their AI-based Microsoft Teams Interface has been remarkable. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Chad Ghosn
Global CTO and CIO, AMMEX Corporation

It is every organization's dream of having a centralised, intelligent, and effective service management platform that can be applied universally across all business functions.

Atomicwork, through Atom, achieves not only that but also introduces state-of-the-art AI technology that will revolutionize how organisations work and search for information.

Before
20%
Ticket
deflection rate
After
65%
Ticket
deflection rate
Syachfri Tjhia
Head of IT, Catalyst Education

Our AI, built with modern security standards

Enterprise data security

Comprehensive testing, real-time monitoring, and secure tenant-specific troubleshooting

End-to-End Encryption

Data is encrypted during transmission and can only be read by the intended recipient

Enterprise knowledge graph

Domain-specific LLMs are grounded in your data to boost the accuracy and reduce hallucinations

Real-time AI monitoring

Continuous monitoring systems have been implemented to track AI performance in real-time

Enterprise data privacy

Privacy for every customer with no data sharing, secure storage and PII masking

Enterprise audit trails

Permission-aware access, detailed audit trails, and consent-based data indexing

We adhere to global security standards

Atomicwork is built keeping your enterprise security and business safety in mind.
GDPR Compliant Badge - Ensuring Data Protection and Privacy with AtomicworkCCPA Compliant Badge - California Consumer Privacy Act Certification for AtomicworkHIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for AtomicworkISO 27701 Certified Badge - Privacy Information Management System Certification for AtomicworkISO 27017 Certified Badge - Cloud Security Certification for AtomicworkISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork
SOC 2 Type II Compliant Badge - Service Organization Control for Secure Data Management at Atomicwork
ISO 27001 Certified Badge - International Standard for Information Security for Atomicwork
GDPR Compliant Badge - Ensuring Data Protection and Privacy with Atomicwork
HIPAA Compliant Badge - Health Insurance Portability and Accountability Act Certification for Atomicwork
ISO 27701 Certified Badge - Privacy Information Management System Certification for Atomicwork
ISO 27018 Certified Badge - Protection of Personal Data in the Cloud Certification for Atomicwork