Connect your internal knowledge sources to provide instant help to your retail staff for faster resolutions and happier customers.
Intelligent incident management
Don’t let the availability of critical IT assets like POS terminals and servers, hinder your daily operations. Identify and resolve IT incidents swiftly with Atomicwork.
Modern enterprise services
Enhance retail workplace efficiency by bringing your all enterprise services including HR, payroll, and finance into Atomicwork.
Streamline retail support with a modern service desk
Leverage conversational AI for prompt staff assistance
From fetching a customer’s previous orders to assisting consumers facing a payment or refund issue, Atom, our AI-powered assistant, can quickly retrieve the right information for your retail staff. Your team can then focus on supporting customers without shifting between different tools.
Offer better retail workforce experiences
Create a happy and frictionless retail workplace experience by enabling your retail team to request time off or access employee benefits directly via Atom.
Access AI-powered analytics to boost staff satisfaction
Does your retail team have precise information readily available for them to offer exceptional customer support?Find out with Atom’s analytics to identify knowledge gaps within your resources.
Everything you need for effective retail operations
Conversational AI assistant
Support your retail staff with instant help anytime.
