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Microsoft

Agentic IT, built for the Microsoft ecosystem 

Eliminate traditional support portals and reduce IT friction for your business. Built for modern enterprises, Atomicwork delivers agentic service management (ITSM and ESM) directly across Microsoft Teams, Outlook, Entra, Intune and more.

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Featured by Microsoft

Building with
Copilot at #MSBuild
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Featured on the Microsoft Q3 2025 earnings call as a Foundry showcase
Satya Nadella
Chairman and CEO
How agentic AI is driving
AI-first business transformation for customers to achieve more
blogs.microsoft.com
Blog
Judson Althoff
CEO, Microsoft Commercial Business
Reimagining employee services: How Atomicwork is transforming the Digital Workplace with AI automation
microsoft.com
Blog

Powering real work across your Microsoft stack

Scale self-service, automate busywork, accelerate resolutions, and boost employee productivity — all natively built on the Microsoft environment you already trust.

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Employees get instant help, resolve requests, and access services right where they collaborate.
Manage assets through their lifecycle with automated actions to handle app deployment and security.
Stream service data into custom dashboards for actionable insights into operations.
Surface enterprise knowledge instantly so employees find answers in seconds, not hours of searching.
Create and sync work items while staying integrated with development and release pipelines.
Turn security alerts into automated incident workflows with real-time threat response.
Provision cloud resources and monitor infrastructure alongside tickets for unified IT operations.
Turn incoming emails into tracked service requestsand incidentsfor better support coordination.
Streamline repository access and approvals to boost engineering productivity. 
Automate access provisioning, password resets, and identity workflows without manual IT intervention.
Auto-schedule incident calls, change windows, and reviews bysyncingwith team availability in real-time.
Troubleshoot issues with voice guidance and screen sharing without leaving your browser

Why Microsoft-first organizations trust Atomicwork

How Ammex achieves 65% end-user query deflection with Atomicwork
Read case study ->
Highest security standard
for Microsoft apps,
independently verified.
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The integration with Microsoft Teams is a big
bonus that blends in seamlessly as part of our
existing technology ecosystem.
Syachfri Tjhia, Head of Information at Catalyst Education
Syachfri Tjhia
Head of Information Technology,
Catalyst Education
Read more ->
Atom by Atomicwork, built using Azure AI Agent Service, brings together the power of enterprise knowledge and agentic AI to deliver transformative employee experiences.
Asha Sharma
Corporate VP, AI Platform, Microsoft
Read more ->
Proven results across enterprise businesses
Fast deployment - 4 weeks average vs. months with legacy ITSM
Automate 50+% of repetitive IT requests end-to-end
Scale operations without adding headcount
Consolidate multiple tools into one unified platform

Innovation and insights with Microsoft

Now Playing
Accelerating innovation
in the age of AI
ft. Jeff Teper
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Accelerating innovation in the age of AI
Jeff Teper
President -Microsoft
blog
Building an AI-first company 
ft. Sangeeta Bavi
BLOG
Zero touch IT automations in Microsoft ft. Rinno Camilito

More on building with agentic AI

View all resources
Atomicwork is now on the Microsoft Marketplace
How Agentic AI can ease Azure operations for IT teams
Why enterprises must rearchitect for Agentic AI: Key takeaways from Microsoft Ignite 2025

See Atomicwork in action now.

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