How is problem management different from incident management. And, do you need both these ITIL processes? Find out.

Our learnings for enterprise IT, product and engineering teams looking to develop B2B GenAI applications for their business.

Our top takeaways from Europe’s largest exhibition for ITSM professionals - the Service Desk & IT Support (SITS) Show 2024.

Nipun Soni, Chief Information Officer (CIO) of Picarro, shares the benefits of integrating IT, HR, finance, and legal functions in an organization.

A quick look at all the important features we built in March and April 2024 to help you level up your IT service management.

Introducing our Chief Digital and Business Officer, Lenin Gali, who'll help lead our business strategy and digital thought leadership.

From contextual retail staff assistance to automating operational workflows, see how Atomicwork can help you bring AI to your retail service desk.

Our roundup of top ITSM alternatives to Cherwell's service management solution after Ivanti's End of Life announcement.

Eliminate repetitive password reset questions by enabling self-service password reset (SSPR) using Atom.