Launch Alert: Atomicwork introduces Agentic Service Management to unlock enterprise IT productivity. Read more ->
Product
Enterprise AI
AI Agents
New
Purpose-built AI Agents for enterprise needs
AI Assistant
Provide instant help to your employees over Slack and Teams
Atom skills
Automate resolutions for frequently encountered issues
Automated workflows
Automate manual work and reduce support resolution time
Security and compliance
Learn about our secure approach to modern service management
Modern ITSM
Request management
Streamline IT support requests and scale employee services
Incident management
Identify, act on and resolve major and minor incidents
IT asset management
Track and manage assets through their lifecycle
IT change management
Simplify, automate and modernize IT change processes
Explore all features
Explore all of the key capabilities in Atomicwork's solution
Enterprise integrations
Atomicwork + MS Teams
Deflect support questions and automate repetitive workflows
Atomicwork + Slack
Deliver Slack-based IT support and workflows to your employees
Atomicwork + Microsoft
Integrate popular MS apps for improved employee efficiency
Atomicwork + Intune
Streamline and track all asset activities in one place
See all integrations
Integrate Atomicwork with your favorite apps to perform actions
What's New
Monsoon Release 2024
Everything you need to know to elevate enterprise productivity for your employees
Solutions
By Use Case
Modernize IT help desk
Leverage AI to manage and streamline service desk requests
Employee self-service
AI solution to deliver employee experience and autonomy
Automate IT workflows
Eliminate manual work and improve employee productivity
Knowledge management
Consolidate your internal knowledge from multiple sources
Explore all solutions
Discover all AI-based solutions offered by Atomicwork
By Industry
Education
Deliver exceptional student and faculty experiences
Healthcare
Streamline clinical IT operations for superior patient care
Manufacturing
Digitally transform IT ops at production floors
Retail
Empower retail IT staff to offer exceptional CX
By Team
IT support
Scale your IT support without scaling your IT team
HR services
Streamline employee support and deliver delight every day
Internal operations
Deliver modern internal support across departments
Pricing
Resources
Blog
Read the latest stories about ITSM and AI from Atomicwork
Podcast
Listen to conversations with IT leaders and EX experts
Webinars
Learn from experts and discover industry trends
Company
About
Learn more about Atomicwork's mission and founding team
Careers
Learn about our culture, benefits and open job positions
Contact
Get in touch with the Atomicwork team and send us your enquiries
Newsroom
Read press releases, company announcements and more.
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Building Atomicwork
Introducing agentic service management for improved enterprise productivity
Enterprises can deploy out-of-the-box workflows to handle tasks autonomously for unique business needs across departments.
Vijay Rayapati
Building Atomicwork
Introducing agentic service management for improved enterprise productivity
AI in IT
How IT leaders can build an AI-ready organizational culture
Building Atomicwork
Atomicwork adds $3+ million in a new strategic round led by CIOs and IT leaders
Building Atomicwork
How Atomicwork transformed Ammex Corp's service management with AI
Building Atomicwork
Embracing Responsible AI Practices with the TRUST Framework
ITSM
The modern ITSM manifesto: Traditional ITSM vs modern service management
All
Product updates
IT help desk
Atomic Conversations
ITSM
Employee Experience
Building Atomicwork
AI in IT
ITSM
Learnings from Pink24 – A tale of two IT worlds
Two ITSM worlds clashed at the recently-concluded Pink24 conference and here are our big learnings.
Building Atomicwork
Announcing our new digital workspace experience solution, powered by Cohere
Powered by leading enterprise AI platform, Cohere, we're excited to launch our digital workplace experience solution for modern enterprises.
ITSM
Using Slack as a ticketing system for IT support: 9 best practices
Read these best practices to know how you can use your Slack ticketing system for IT support.
Product updates
Product updates: What’s new in January
Here’s everything we shipped in January to make 2024 your most productive year yet.
AI in IT
Hassle-free AI document generation for employees: Meet Atom
Discover how employees can leverage the power of AI with Atom to streamline everyday tasks like generating documents.
Employee Experience
9 key steps to automate new employee onboarding process
A few ways in which you can use automated workflows to automate a new employee's onboarding process.
Product updates
Product updates: What’s new in February
Here’s everything we shipped in February to make 2024 more productive for employees.
AI in IT
AI in IT Service Management - What the experts think
IT thought leaders Phyllis Drucker and Michael Dortch, on the evolving landscape of AI in IT, particularly in the realm of service management.
AI in IT
70-80% of AI projects in IT organizations fail. Here’s why.
Using AI effectively to achieve clear-cut business goals is challenging.Here's what to keep in mind when planning your next AI initiative.
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