Minimize the initial legwork for your agents with intelligent intent detection. Atom doesn’t just read emails—it understands them. It uses the intent behind each email to recognize the type of request, log it, and direct it to the right team, keeping your agents focussed on what they do best.

Enable employees to reach out to your team using their preferred communication method at any given moment, whether it’s email or Slack/Teams. Conversations can transition effortlessly between these channels, allowing them to continue tracking requests and stay engaged without interruption.