Sept 24
San Francisco
Okta Ventures invests in Atomicwork for secure, agentic AI-powered IT support. Learn more ->
Deliver IT, HR, and other support workflows where your employees are, instead of the other way around.
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Reduce friction and provide seamless employee experiences on Microsoft Teams.
Reduce support volume and increase employee happiness by making sure they get the answers they're looking for in the flow of their work
Instead of having to navigate to a service desk portal and fill out a form, employees can just ask Atom to create a request, receive updates and check status.
Let Atomicwork handle the repetitive tasks and routine requests, freeing your team to tackle more strategic projects.
Turn Microsoft Teams into a knowledge and services hub for your employees
Make it easy for employees to find answers at work, from SharePoint, Confluence, and other knowledge management systems you use everyday.
Employees can request for services from HR, IT and other teams in public channels or via DM; they can also get updates on their requests through Atom.
Enable true employee self-service with Atom skills; Atom can act on frequent IT issues and provide solutions without a human-in-the-loop.
Atom learns continuously from public Teams conversations to keep its knowledge base fresh.
Employees raise incidents and get notifications and updates through Teams as well, making the process seamless.
Employees get relevant, personalized answers and services; permissions can be inherited from sources or configured in Atomicwork.
Our break down of key AI technologies to improve IT support and agent productivity.
The integration of AI in incident management is not just about enhancing efficiency but also about revolutionizing user experience.
IT teams have realized it might be easier to use MS Teams as a ticketing system rather than set up a completely new portal. Learn how you can implement one.
Connect with our experts to learn how to deliver modern IT service management for your business
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