Free your IT team from repetitive requests. The AI Workforce provides instant resolutions, available 24/7 wherever end-users work.
Deterministic workflows are just one part of the picture. With Atomicwork, IT teams can setup workflows and AI Coworkers to manage job roles, end-to-end, without the accompanying maintenance to go with it.
From IT to Finance to HR, Atomicwork is enabling instant self-help, reducing support workloads, and streamlining ticket resolutions. This is just the beginning—exciting opportunities lie ahead to further enhance productivity and innovation, creating a smarter, more efficient digital workplace experience
When you can offload service operations like access automation, password reset, distribution list management, troubleshooting and other L1 and L2 queries to AI Coworkers, your IT team gains coverage, capacity, and momentum. Learn how you can get started.
The Atomicwork AI Workforce leverages employee profiles, including their assets, department and previous service desk history, to provide personalized instant support in the flow of work.
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Want to migrate gracefully off ServiceNow or Jira Service Management but also supercharge your AI automation from day one? Book a call with one of our experts today.
Get started with deploying Atom and AI Coworkers to automate resolutions
Your service teams manage tickets from their existing tool.
Pay for outcomes or AI Coworker use, not the platform. Your choice.
Zuora reimagines digital workplace experience and reduces ticket volume by 50%
Integrate with Okta, Slack, Workday, GitHub, Salesforce, Microsoft Entra and 100+ other apps. AI Coworkers take action across systems and don’t just surface info.
Free your IT team from repetitive requests. Let Agentic AI handle troubleshooting, approvals, and resolutions instantly, available 24/7 wherever end-users work.
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"We looked at many solutions, but none came close to replacing ServiceNow—until we found Atomicwork. Unlike legacy systems, Atomicwork enables us to move at the speed of business."
"By adopting Atomicwork, we achieved remarkable ROI and optimized IT operations without increasing headcount."
"With Atomicwork, everyone whether in HR, IT, or Finance was finally speaking the same language, using the same workflows, processes, and tools."
"Atomicwork has been the gold standard of companies we work with. It makes the lives of the IT team easier."
"We were able to deploy Atomicwork and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and employee experience."
"Atomicwork's platform elevated our service management, driving both operational efficiency and a superior employee experience."
Atomicwork’s agentic AI service desk combines intelligent automation with reasoning to process, route, and resolve IT support requests. Our AI Coworkers work autonomously to deliver instant solutions while seamlessly collaborating with your IT team when needed.
Empower employees to get immediate assistance right where they work with AI Coworkers providing context-aware help directly in Slack, Microsoft Teams, Email, or browser, without switching apps.
AI Coworkers work alongside your IT and other service teams team, automating routine tasks, handling intelligent routing, and providing intelligent assistance to resolve tickets faster.
Deploy AI Coworkers to handle common employee requests automatically, reducing the number of tickets that reach your service desk to support more employees without additional headcount.
We looked at many solutions, but none came close to replacing ServiceNow until we found Atomicwork. Its agentic AI and modern approach for IT teams stood out immediately. Unlike legacy systems that require complex skill sets and weeks to implement even small changes, Atomicwork enables us to move at the speed of business.
The ROI on deploying Atomicwork across our teams has been incredible. Unlike Jira Service Management, Atomicwork allowed us to maintain our IT team without adding a single headcount in six months. The product has transformed how we manage our IT and business workflows, offering a seamless enterprise integration to meet our needs efficiently.
Atomicwork improved visibility into our operations and helps us see where we’re overstretched or underutilized, identify performance gaps, and plan resources with confidence. With Atomicwork, everyone whether in HR, IT, or Finance is finally speaking the same language, using the same workflows, processes, and tools.
Atomicwork is a valuable partner in our journey towards World-Class IT Operations. We were able to deploy and replace a number of incumbent solutions within 6 weeks. We have already seen significant improvements across ticket deflection, self service and most importantly employee experience. Moving across to the Atomicwork solution also reduced our TCO by consolidating 3 different solutions into one platform.
With Atomicwork’s modern service management and Agentic AI platform, we are transforming the digital workplace experience at Zuora. Our employees now enjoy instant support, seamless information access, and automated service workflows all via Slack. This partnership is driving faster resolutions, enhanced productivity, and a smarter, more connected workplace.
Atomicwork helps modern IT teams process requests quickly, setup effective automations, and deliver actionable insights with agentic service management.
Atom, our employee-facing universal AI Coworker, brings intelligence to employee self-service by providing contextual answers from your enterprise knowledge graph.
Our AI Coworkers continuously learn from the organization's documentation, wikis, and approved responses, ensuring employees receive accurate, verified information with clear source citations. As your policies and procedures evolve, Atom updates its knowledge in real-time, supporting teams across languages and regions.
From password resets to software provisioning, Atomicwork handles routine IT tasks without human intervention.
AI Coworkers verify user identity, process requests, and execute solutions through integrations with Microsoft Intune, Azure AD, GitHub, Salesforce, and more. Whether troubleshooting VPN issues, managing group access, or provisioning shared mailboxes, Atom creates necessary tickets, obtains approvals, and completes the resolution end-to-end.
Atomicwork streamlines ticket management by creating correctly formatted requests from natural conversations.
AI Coworkers automatically route requests to appropriate teams, assign categories and priorities, and track SLAs. The system adapts workflows based on request types, automates approval processes, and sends proactive notifications to inform everyone of updates.
Atom acts as a smart assistant to your IT support team. It summarizes long service requests for quick understanding, identifies similar past incidents for faster resolution, and helps draft professional responses.
AI Coworkers also generate tasks for problem management, suggest relevant attributes based on historical data, and alert teams to emerging incident patterns.
Automate complex IT processes with AI Coworkers. From user onboarding to access management, create workflows that run autonomously.
Connect with Microsoft Teams, Slack, Azure AD, Intune, Okta, and your existing IT tools. No-code integration setup.
Built with enterprise security standards - SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant. Role-based access with data encryption.
Employees can chat naturally with Atom in Slack or Teams to understand context, execute tasks, and provide instant help.
Atomicwork is aligned with ITIL practices and handles incidents, problems, changes, and assets in one ITSM platform.
Monitor service performance, track AI resolution rates, identify patterns and optimize operations with real-time dashboards.
