Sept 24
San Francisco
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A go-to hub for busy IT leaders to read, watch, listen, and learn about the latest in AI-driven service management.
Editorial favorites from industry-shaping insights <3
Discover how Atomicwork unifies data, AI, and automation to transform IT from ticket resolution to resilient, context-driven operations with July's updates.
From instant troubleshooting guidance to navigating everyday tools, see how modern enterprises can put Vision AI to use for faster end-user support.
Drawing from decades of real-world IT service delivery, I explore why modern service desks should rethink support systems and not just chase faster ticket resolutions.
Here are a few guidelines for IT leaders to consider for better AI agent governance as the problem of AI sprawl becomes more rampant.
Binge on engineering BTS, customer stories, and product know-hows.
Today, the future of IT support 𝘴𝘱𝘦𝘢𝘬𝘴 for itself!We’ve just launched Atomicwork’s Universal Agent, now available right from your browser with built-in Voice, Vision, Chat and Work AI capabilities!This isn’t just another update; it’s a revolutionary leap toward contextual, intelligent, real-time support.
Transforming the digital workplace experience has been a top priority for the ZEOs at leading subscription management company- Zuora.Being a high-growth company, they did not want their workplace tools and complexities to slow them down.
Dive into engaging dialogues with CIOs and tech leaders
Join and network with like-minded peers on virtual and physical events.
Access unparalleled insights on AI in IT from industry reports and guides.
Raw, unfiltered thoughts on the latest IT trends, straight from a former CIO.
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