[WEBINAR] Discover the State of AI in IT 2025 with Stephen Mann (ITSM.tools) & Roman Jouravlev (ITIL). Watch Now ->
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Easily organize configuration data for smarter operations
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2024 Roundup
Everything we released in 2024 to automate workflows and elevate enterprise IT productivity
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State of AI in IT 2025
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State of AI in IT 2025
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[WEBINAR] Discover the State of AI in IT 2025 with Stephen Mann (ITSM.tools) & Roman Jouravlev (ITIL) on Feb 13. Register ->
Product
Agentic AI Platform
AI Agents
Autonomous AI to streamline service delivery
AI Assistant
Instant support and quick resolutions for employees
AI Copilot
Help your enterprise service teams achieve more
AI Search
Supercharge your enterprise IT automations with AI skills
AI Skills
Supercharge your enterprise IT automations with AI skills
AI Service Desk
Scale your enterprise support without scaling your IT team
Modern ITSM Solution
Request Management
Effortlessly handle and fulfill all service desk requests
Incident Management
Smartly diagnose and resolve incidents faster
Change Management
Intelligently plan, track and implement changes
Problem Management
Proactively identify, analyze, and resolve problems
Asset Management
Seamlessly track and manage all assets
CMDB Software
Easily organize configuration data for smarter operations
Modern ESM Solution
Employee Journeys
Deliver personalized employee experiences
Employee Workflows
Streamline and automate the employee lifecycle
Employee Self Service
Simplify and enhance HR service delivery
HR Service Delivery
Simplify and enhance HR service delivery
Enterprise Integrations
Microsoft Teams
Deflect support questions and automate services
Slack
Deliver faster enterprise support to your employees
Microsoft 365
Bring your MS apps together for integrated support
All Integrations
Integrate with all of your enterprise applications
All Features
Pricing
Security
Solutions
Team
IT Support
Scale your IT service delivery and operations with AI
HR Support
Streamline employee support and deliver delight everyday
Enterprise support
Deliver modern support across business teams
Industry
Financial Services
Transforming IT ops for Fintech & investment firms
Manufacturing
Reimagine service operations at manufacturing plants
Education
Deliver exceptional student and faculty
Healthcare
Streamline clinical IT operations for superior care
Usecase
Digital Workplace Experience
Seamless collaboration for modern teams
IT Workflow Automation
Eliminate manual work and improve productivity
IT Knowledge Management
Consolidate knowledge from multiple sources
ESM Platform
AI solution to deliver efficiency and autonomy
Automated Employee Onboarding
Automate the mundane and focus on the extraordinary
Resources
Blog
The #1 blog for AI in ITSM content
Atomic Conversations
A podcast for CIOs and IT leaders
Events
Learn from experts and discover industry trends
Newsroom
Read press releases, announcements and more
Press Kit
Access brand assets, company info, and media resources in one place.
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About
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Drive ITSM innovation with us
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Riya Sebastian
Product Marketing @ Atomicwork
Product updates
Your 2025 IT resolutions just got easier with Atomicwork's January updates
From organizing requests easily to fixing essential workflows, find out how our recent product updates can help you nail your IT resolutions.
Building Atomicwork
How Atomicwork empowers Catalyst Education in shaping better futures
Find out how Catalyst Education drives smarter work and learning by streamlining internal operations and connecting multiple teams on Atomicwork.
ITSM
15 Asset management best practices for modern IT teams
Optimize your organization's IT assets across the entire lifecycle with the following best practices.
Product updates
New tricks and treats from Atomicwork this October
See how October’s updates supercharge Atom and add deeper customization in Atomicwork for optimized service delivery.
Product updates
Atomicwork Monsoon Release: It’s raining features!
Our monsoon release features everything from improved agent workflows to enhanced asset management and richer enterprise integrations.
Product updates
Atomicwork updates with an August flair
Discover how August’s updates make Atomicwork more intuitive and tailored to streamline your service management workflows.
Product updates
Mid-year product updates from Atomicwork
Atomicwork’s July updates bring powerful improvements to streamline and elevate your IT service management.
ITSM
11 Change management best practices for modern IT teams
Implementing change processes doesn’t have to be an arduous task. The following set of best practices will help you execute a robust change management strategy with ease.
Product updates
Tune into June updates at Atomicwork
June has been a busy month for feature enhancements at Atomicwork, making IT service management more robust and efficient.